Trustegic Insurance - McAllen (TX)

Olivia Rojas Excellent customer service! Pete goes Above and beyond to make the customer happy. Been with Pete for over 20 years and will not go anywhere else!

James Jump Customer Service Par Excellence If you have any insurance needs dont settle until youve met with Thai Hoang. My insurance guy for life!

Maddie Barnard Miguel is the best agent in Texas I wouldn’t recommend anyone else!

Seth Shonkwiler Great place, awesome customer service, and genuinely helpful. I refer all my friends and family here for insurance.

US Classic Billiards Bob Romano Nicest people, extremely helpful and they go out of their way to work with you. Cant say enough praises

Sandra Mendoza I love freeway and highly recommend Anahi, shes knowledgeable and helped me get the best coverage for mine and my husbands car. She went above and beyond on making sure we understood what our policies covered.

Loretta Washington I wanted to share my experience with Megan and Victoria. I want to thank them for their countless hours of hard work and patience. My previous auto and home policies were a complete wreck. Not only did they write me a better policy and saved me thousands of dollars , they stayed late after hours due to my work schedule and walked me through the entire process, while making sure I understood my coverages in detail. No other agent I have had has taken the time to do this! They are deligent, caring and their customer service is unmatched and went above and beyond my expectations! I have recommended Megan and her staff to my family and friends and they have a loyal customer to the end. Words can not express my gratitude and appreciation! Thank you Megan and Victoria.

Heather Loper Sylvia and her staff are amazing . Im a long time customer and send people there all the time ❤️

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Luis Torres Javier and the team are professional, attentive and knowledgeable about what they do and how they do it. Willing to put in the extra effort to take care of his clients as well as his team. Clean location as well. Definitely need to check them out.