5 /5 George Cox: We have insured our cars and homes with Lona for over 30 years and have always had exemplary service. Currently, we requested that our replacement cost and personal property coverage be reviewed. The matter was handled by Carrie Worth, an agent in Lona’s office. I could make a number of comments about Carrie’s assistance, all of them highly complimentary, but in one word she was simply outstanding and we felt very, very well taken care of. Thanks Carrie, and thanks Lona for the great and attentive service you always provide us. Tom and Kristi Cox