Little Man Insurance - Lubbock (TX)

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Charles Allexander Awesome employees and wonderful place. Kind caring and helpful staff

jey p This team always makes getting coverage so easy and simple for me. They are always available and work fast with friendly service. Emily today helped me with some auto, home and life insurance quotes. She’s a pleasure to work with. I would recommend

Michael Akens Canyon Insurance has always been there to answer all my questions, and help me find answers to even the most difficult ones. They are always helpful if I need a little extra help with audits. I have all my company insurance needs with them ( GL, Workers Comp, and Fleet.

TS P. This insurance deserves my good reviews. It’s my first time, claiming it for my car fixed due to unexpected happenings. And they are very good on communicating. They really make sure that we’re all takin care off. Which so nice of them. They were very easy to communicate as well. We are very pleased of their business. Hope you guys continue doing good to the clients. Thank you!

Anahi Dominguez I was so pleased with the service I received. Neydi gave me outstanding customer service, and the policy, rate and coverage was exactly what I was looking for. She went above and beyond to help me find the perfect price. I was very impressed.

Eric Edwin Frank has been a huge asset to me in assisting with my insurance needs both as a small business owner and personally. He has always taken the time to present various options, pointing out their pros and cons and how they would fit with my personal needs. I am confident that I am getting the best coverage options through reputable companies based on his insights.

Amylee Ybarra Our Agent was such a professional and very informative agent. Every question we asked her, she had the answer. She was never rude at any time of our visit and she always had a smile on her face. Im so glad my husband and I chose pronto for our auto insurance needs.