Leah McGee - State Farm Insurance Agent - Harker Heights (TX)

Karla The staff here has been so helpful in helping me get the coverage I needed in my budget. Chauncy R referred me to the agency and Mary L ran some different bundles for me to see what would work for me! Both ladies were so patient with me and busy life. Both of their communication during this experience was top tier! They explained everything and offered options I had never considered. Thank you so much!!!

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.

Karla Marcano Maria Aguirre at Acceptance Insurance is amazing! She’s super helpful, patient, and really takes the time to find the best coverage. You can tell she truly cares about her clients. Highly recommend asking for her!

Pedro Varela “The Best Service – Absolutely Incredible!” I just have to say, Mayra is tremendous—absolutely fantastic. She provided the best customer service I’ve ever experienced. Nobody does it better, believe me. From the moment I called, she took care of everything. Quick, efficient, and she knows her stuff. And let me tell you about the auto insurance policy—amazing. It’s a great policy, the best you can get. It’s a deal like no other, and Mayra made sure I got exactly what I needed. She’s the best at what she does, and she knows how to make you feel like a winner. I’ve had many experiences, but this one was first-class. I would recommend Mayra to anyone looking for the best insurance, absolutely top-notch. Some people say she may talk a little much, Id never say that but some people say that, but I know it comes from a place of professional courtesy and the desire to help provide the best of service that can be provided in these beautiful United States of America. Great job, Mayra! You’re doing an incredible job! Keep it up! And God bless America!

Charlotte Watts The whole team at Nest are amazing. Denver worked diligently to find the perfect policy to fit the needs for my family. Now I’m saving hundreds of dollars a year on my home and auto insurance. I highly recommend these professionals.

Ann-jel-ika Great to have prompt service. The prices are very reasonable, highly recommending this place for auto insurance.

Timmy Barrett you want honesty in insurance go see eric the first time i saw him i ask a thousand question he answered everyone of them in terms i could understand call him txt him it dont matter he will answer best insurance in town hands down

Zac Simons Hunter Stephens is awesome! Just get Farmers insurance and be done!