L.A. Insurance - Houston (TX)

Jeffery Staser Im going to give them a two only because I once considered them a 4. I went to Hartford through AARP 6 or 7 years ago. The savings was considerable. This year Hartford increased my insurance 36%. When I asked why they cited the windshield replacement and my driving score on the app they required me to download onto my phone. Their service had been fair to good to that point, but I had only needed them for the one claim. I found it ironic that I found the EXACT same coverage with GEICO for a 42% savings over the increased terms of Hartford. What Ive discovered is that it is better to pay for any possible claim unless it is a total loss of the vehicle. Insurance has no longer become a tool to help cover the damage to your vehicle. It has become nothing more than a legal requirement that fills the pockets of the companies and the lobbyist for the companies. It is little wonder why there are sooooo many people driving around without insurance!!

Gladys Ramirez My mother has been a coustumer of Texas Farm Bureau Insurance for a few years and has been very pleased with your service. My Husband and I just recently wiched too. I just cant thank you guys enough for all that you have done for our family .. Thanks you Emily Montgomery and all the lovely crew you have in your Burnet Office. Im proud to say our family is part of Texas Farm Bureau Insurance in Burnet Tx.

Jeremy Driver I’ve been so impressed by the quality of the customer service at Soules. I’d like to specifically mention Erica. She has consistently gone above and beyond. Dealing with health insurance can be confusing, but she makes it so easy. I cannot recommend them enough.

Khair wali Shinwari Thank you Ana for finding me affordable insurance and for helping me out today. Very good customer service. Highly recommend TIA for affordable insurance. Also the process was quick and very simple.

William Nance As a Senior Citizen, Ive engaged many Insurance Agents through the years. Michelle is one that instills Trust and Confidence. Shes both knowledgeable and accommodating, advising me with good information to evaluate my options. Im glad I found her! Shes now my "Go To" Insurance Agent!

Ryan S. Smith Very detail oriented and explained things clearly and succinctly. Highly recommend Braden to anyone who needs to shop around for better insurance prices.

Reva Veloz Best customer service Elizabeth did a great job,she was so nice and helpful

Lane Wood I called in for wanted to lower the price of my monthly payments and they were able to help me save money! I was over the moon happy

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!