Kleberg County Insurance - Kingsville (TX)

Lesley Johnston I called three times and was told they would call me back. No one ever returned my call. I had told them I had four houses and three cars I needed insurance on. Apparently they don’t need business. If they don’t want to talk to you ,trying to give them business ! They certainly won’t call you, when it’s time to make a claim.

Steve Jackson Kenny was very helpful in helping me choose the right Medicare plan for me and the right plan for my wife under Healthcare.gov. He is very knowledgeable and professional. We very much appreciate his services.

Carmela Stevens Ramos Insurance has been an absolute lifesaver for me! Their exceptional customer service and lightning-fast claims processing have truly set them apart. When I was involved in a recent accident, Ramos team guided me through every step of the process with utmost care and professionalism. They handled the paperwork swiftly, leaving me stress-free and impressed.

Thomas Gray Christina and Brian are really caring people. They go in detail especially with life insurance about your policy and if you ever need any help theyre always there for you.

Jesus Herrera I had an amazing experience with Jessica Lara! She went above and beyond to assist me, making sure all my questions were answered and that I had everything I needed. Not only was her customer service outstanding, but her knowledge was also impressive, helping me navigate every detail with ease. Thank you, Jessica, for your dedication and expertise. Highly recommend!

Tamarah Mitchell I am a very satisfied client for a number of years and I am grateful for the peace of mind doing business with Joaquin and his reputable staff has provided for me and my family. When I first met with Joaquin to discuss my life insurance needs, he took the time to thoroughly explain my options and described in detail the benefits of each type of coverage. I was able to make an informed decision that fit my budget and would provide my beneficiaries support if there was an unexpected event. Since then I added other products and the flexibility of doing so with his staff was greatly appreciated. I am very pleased to write this glowing review.

Tanya Cooper Andrea at Shaw, Is always very helpful and prompt while handling any of our business insurance needs. Thankyou for all the time you provide us while completing the much needed tasks to keep us compliant with Vendor companies.

milesa youngblood Love My Prestige Rep. When my house burnt Prestige was the first ones that checked on us. They had our backs battled the other insurance with us. Made everything right. You want a insurance company that will go go the extra Prestige is that Insurance. Stacy is #1

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.