Ramos Insurance - Alpine (TX)

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Daniel Polendo Very good service

jesica lophez I am extremely satisfied with the exceptional service provided by Aims Insurance of Texas. From the moment I contacted them, their team demonstrated professionalism, efficiency, and genuine care for my needs. The staff was knowledgeable and took the time to explain all my options clearly, ensuring I had a comprehensive understanding of my policy. They were patient in addressing all my questions and tailored the insurance plan to fit my unique requirements. What truly sets Aims Insurance apart is their commitment to customer service. The process was seamless, and their team went above and beyond to ensure everything was handled promptly and correctly. Their attention to detail and dedication to client satisfaction made me feel confident and secure in my decision to choose them as my insurance provider. I highly recommend Aims Insurance of Texas to anyone looking for reliable, personalized, and professional insurance services. They have certainly earned my trust and future business."

Jessica Garcia I had the pleasure of being assisted by Diego at the Amtex office on 1908 E University Drive in Edinburg. He was humble, well-informed, and provided truly exceptional customer service. Diego listened carefully to my concerns, explained everything clearly. His genuine helpfulness made the whole experience standout—highly recommend!

Tana Talley Ariel is wonderful to work with! She is quick with replies, knowledgeable, and answers questions throughly. Jeff Callens Agency and staff are top tier!

Buck Paolino Its been great working with Tyler and the team at Higginbotham! They are very responsive and dont hesitate to follow up and make sure everything is good to go. Highly recommend!

Elisa Villafranca Great Customer Service, Lucy Rocks!

Queenie Olumbo Owner are first class