Key Finance - Brownsville (TX)

Zachary Briley Great customer service! I highly recommend them! They will take care of you

Oralia Acosta I called today to make an update and the woman that responded was going to send me to another department which was not the correct one. I told her that I did not call CPS and she got an attitude and told me not to get rude w/her as I attempted to explain things. Then, she proceeded to hang up on me. I called back several times to speak to the right department and she never answered the phone. And to think that our tax dollars are going to this agency so that we can be abused in this manner! This is highly unprofessional!

Anony Muss I’m pretty sure this bank is running a sort of Ponzi scheme, or at the very least robbing Peter to pay Paul kind of deal. I deposit my check every week. Every Sunday the ATM says my account is empty, and the ladies inside say “yep everything adds up…you spent all of your money”. However, between Tuesday and Thursday half of my paycheck shows up in my account (depending on how much they take out to cover other people’s expenses and let me keep). I’m going to ask the FDIC and BBB to investigate.

Aimee Martinez Naomi was one of the best customer service agents I have ever met! She was kind and so helpful! This is a great place!! Go give them business!!

Pasha Grizik A big thank you to the Texas Heritage Bank team and especially Grant Wilson! Grant is highly professional, has a high level of expertise, and is easy to communicate with. I highly recommend working with Grant.

Dianna Pham Chelsea was amazing and patient with me. It was an easy process and I definitely will do business with them again!