Ken Phelps - State Farm Insurance Agent - Pasadena (TX)

5 /5 Jesse Almaguer: I just wanted to take a moment to share how amazing my experience was with Alex from State Farms customer service team. From the moment he picked up the phone, he was patient, kind, and incredibly helpful. He walked me through the process of paying my insurance over the phone, answered all of my questions about my coverage in a way that was easy to understand, and even took the time to explain State Farm’s pet insurance options—which I didn’t even know they offered! Alex made what could have been a stressful call feel smooth and easy. It’s rare to come across someone who is not only knowledgeable, but also genuinely cares about providing great service. He truly went above and beyond, and I’m very grateful. Thank you, Alex!

5 /5 M Lawrence: Always helpful, friendly, and professional. They know their business and respect my concerns or questions. Its a pleasure doing business with Ken Phelps State Farm Agency and Janet Williams.

5 /5 Erica Richard: We have been with State Farm for over 40 yrs. We called to make some changes to our policy and Leticia was very helpful. We appreciate their willingness to assist their customers.

5 /5 Melissa Plata: Always a good quick experience here! Sandra Garcia always takes care of me in whatever I ask! Definitely would recommend her.

5 /5 Diego Hernandez: i’ve been with ken phelps state farm for the past year and my rates have been good and the services here are handled great by the staff. when going into the office the staff is always helpful and ready to answer any questions that i have in regards to rates and plans. Thanks to Monica and Perla for their kind customer service and helping me find what’s best for me and my family