Kelly Ho-Montoya Insurance Group LLC - Wichita Falls (TX)

Courtney Botkin I recently had the pleasure of working with Candice Findlay at State Farm, and I can confidently say her service exceeded all my expectations. From the very beginning, she was professional, responsive, and genuinely committed to helping me find the best coverage for my needs. The entire process from getting a quote to finalizing my policy was smooth and stress-free. She took the time to clearly explain my options and helped me understand what each policy covered, without any pressure or confusing gibberish. It’s rare to find such transparency and honesty in the insurance industry. Thank you, Candice for providing peace of mind and outstanding service. I truly appreciate your dedication and professionalism it’s clear you put your customers first. I look forward to continuing our partnership for years to come.

Ivette Cordova I was in search for a good, affordable insurance and came in and Olga was very professional, nice and caring for what I was looking for. She took great care of me and my needs. Thank you Olga!!

Israel Sierra They’ll help you out. Always ask for UIM. It’s saved me in the past. Still have a legal battle with State Farm, but, it’ll work itself out.

Jesse Dryer Ms. Amy Frank is an A+ employee. Kudos to Ms. Frank. I called her to set a cruise up for me with about two weeks notice. She said shed get right on it. I had no idea how Awesome her "right on it" would be. She asked me questions about what i was looking for and how many days. She was able to book my round trip flight, one hotel night stay, transportation to the airport and cruise line terminal to and from. She took care of everything. I flew from my town to Miami Florida. I stayed at the Couurtyard Miami Airport over night so as not to have to rush around to get to my cruise line (Iwould not have thought of this). She sent me my documents, labels and tags. She was Awesome in my opinion. The peace of mind She gave me. I called a couple of days prior to departure for a refreshing of direction and info so I could make sure I understood what was going on. Thanks to Ms. Frank for her experience in arranging trips and to AAA for the training and for the good sense to hire a Travel Ambassador suchas Ms. Frank. I definitely recommend her for travel arrangements.

Jace Willis Great service and experience! Emilye May was fantastic at explaining the details of coverage so that we could actually understand each line and how they can be used in claims. I got a great plan set up for auto and renters insurance with more coverage and still saved around $500/yr!

Michael Caudle Proactive!!!! Always calls me when I have a change to my insurance which is appreciated because sometimes the changes are small and I wouldnt probably notice. MY coverage is great. If you are shopping for insurance based off price and not coverage you are doing it wrong. The best insurance will not be the cheapest 9 out of 10 times. Do yourself and my family a favor and get yourself covered properly with Allstate.

joann Edward Cool awesome!

Irene Ontiveros Fast service they took care of us quickly