Nan Hawthorne - State Farm Insurance Agent - Harker Heights (TX)

Rachel Boyle Finding a new insurance company and agent can be a daunting task. There are a million insurance options out there in the market, but as a customer, you often feel like you are just a number, and the information, confusing. Im glad I connected with Paul Cordero at Allstate. Right away, I felt at ease. He answered all my questions, modified our quote to meet our needs, and presented the information in a clear, easy-to-read format. What I was looking for was a personable customer service experience, and I got it with Paul. I didnt feel like I was "just another number," and as such, I feel confident making the change to Allstate.

Tim McShane Great customer service, nice pleasant folk good rated. I have been with others but this is my best choice.

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

David Huerta Affordable full coverage car insurance & very nice staff. Thanks for everything that you do.

Dalamar Hobbs Called on Max at Guardian completely out of the blue, absolutely last minute, mired in drama and controversy...to meet us at a local nursing home and have some critical paperwork notarized. Max arrived within the half hour, hovered in the background, and was the perfect gentleman. He did his work, upset no one, performed perfectly, and melted away like he was never there. The price was more than reasonable, and his service was impeccable. Will certainly use this service again!

John Johnson No comparison to trying to secure home and auto coverage on line than from the professionals like Ruben Bear at White Rock Insurance. After a thorough analysis of my families assets and coverage needs they saved us thousands securing coverage that met our needs.

P L Jessica at Flor Insurance Group was tremendously helpful in finding the best home insurance plan available for me, which resulted in significant savings compared to my previous plan. I was impressed by how efficiently Jessica responded to my request for a quote, as well as how thoroughly she explained my coverage while walking me through each step in the process. Thank you for your excellent customer service!

Stable Mike No longer exist.