Jim Welch Insurance Agency - Lubbock (TX)

Kayla Rodriguez I called last week to get new policy and Thomas was EXCELLENT!!! He was super professional! Went out of his way to ensure I was locked into the best rate. I am definitely recommending him to others! Super friendly too! I asked him to be my new BFF! All jokes aside, great experience overall!

Efolo Tvmkes Very kind folks. Lots of useful information and very helpful. They have helped insure items on my ranch that are difficult to insure otherwise.

Mia Lindsey I was referred to Randy Russell Insurance years ago and have been with them ever since. When I call with questions they are consistently helpful and friendly. I doubt they really know who I am when I call them but the always speak to me as they know me. As expensive as insurance is, at least they help by being kind and professional!

Kechia Mason John Ramos got my mother the most affordable coverage in a timely, efficient manner. Highly recommend him if you’re in the business for car insurance.

Shannon Cavers I am so grateful for Sharon F. at this office. She is knowledgeable, attentive, ethical, and kind. I had an emergency situation with my Mothers insurance and she made it a top priority to help us get coverage. Thank you so much!

Doug Keels ⭐⭐⭐⭐⭐ I had an outstanding experience with the insurance service, thanks to Robert! He was incredibly helpful, guiding me through the process with professionalism and expertise. Robert sold me a great policy that perfectly fits my needs and even managed to save me money in the process. His dedication and customer-first approach truly stood out. I highly recommend reaching out to Robert if youre looking for top-notch insurance service!

Teresa Ashworth They gave me a quote for my car and rental insurance and it was quite better than what I was paying with another company! Thanks

Martin T The ladies at this insurance are amazing! I’m very happy to do business here

Pamela Williams Excellent customer service! I was able to get all of my insurance needs- life, auto, and home at a great price.

Calvin Mackey Isaiah A. Flores did a great job at helping start my policy. Very personable and professional. Answered all my questions in seconds and got me a lower rate than what I was quoted.