New Beginnings Insurance TX - Marlin (TX)

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Richard Floyd I had a challenging insurance need and had no idea where to turn. Contacted James Cloud and he was both knowledgeable and eager to help. He found exactly what I required and secured multiple quotes. Done!The most pleasant insurance transaction I have ever experienced. Thank you James. More business with you is in my future.

Nekesha Harris I just wanted to give praises to Nick and Jacqueline! Jacqueline was very professional, gave me all the information i needed I still wanted to shop around and she didn’t have an attitude she was very polite! When I called back to finalize things because they had the best quote Jacqueline was busy at the time and I was in a rush so Nick took care of me he was a pleasure to speak with he was very professional but a sense of humor customer service needs more of how day! You guys are absolutely amazing Thank you for taking care of me although I was all over the place lol

A T I was searching for a health insurance broker to help me get a new policy. I vetted many different brokers and found Dean. I definitely made the right choice. I have found him to be so professional and so nice to work with. He did not push any particular Insurance Company, but instead sent me several options with several different Companies. He took the time to explain the the difference between each policy and answered all my questions. You can tell Dean cares about his clients. I found a great policy, and it was very easy to work with Dean, because he did all the work. He is certainly a specialist and so good at what he does. I can recommend him without any hesitation and I will be working with him in the future for my insurance needs. Thank you so much Dean! It has been a pleasure working with you.

Angela Soto They are the best and work super hard to get you affordable insurance without sacrificing coverage on your vehicles or homes! I highly recommend this business.

Ana Mc Manus Always willing to help. Miguel is very kind and patient.

Nena Acuna I don’t usually leave reviews but I was satisfied with the customer service. I want to thank Nereyda for providing me with excellent customer service and helping me out through all the process and explaining into detail everything. She guided me through the process and of course advised me what insurance was better for me based on what I was looking for. I 100% recommend her you won’t be disappointed!

Kevin Williams Guadalupe is the reason that I decided to be a customer with AI United Insurance. She has excellent customer service and I truly believe she needs a promotion with a raise. Lol, but seriously she is the best.

C Eisen Very nice, friendly staff.