2 /5 G A C: Nice place to buy this concept of jewelry, where you can be adding different charms to a bracelet among other options.
Products look good, nice variety of charms and service was really good (at the beginning, while doing the sale).
There is a downside to this, which was the bracelet was longer than we needed it, so the service was requested to remove a couple of links, while some of the charms were soldered to it as well.
For our surprise, we did not find the links removed in our box. We noticed this a day or two after and after calling to ask about them, we were told that they were only returned if we requested them. What the business does is they end up gaining free bracelets after removing links from their own customers who already paid for them.
One should not need to ask for their goods to be returned to you after this is your property, we had already paid for them.
When contacting them by phone, the options they provided were not useful, and until this moment (two weeks later) we have not been returned our call with a solution.
