James Avery Artisan Jewelry - Pearland (TX)

5 /5 Melissa wessel: My granddaughter had a charm bracelet recently stolen at school. She has a birthday coming up at the beginning of September and asked if she could have a new charm bracelet and some charms for it. James Avery has a jewel in sales named Shelby. She is helpful, quick and professional and friendly. She is a keeper. Thank you Shelby.

1 /5 Carla Soto: If i could i would give 0 stars. How hard is it to just pick up your order? It should be an easy in and out stop. One of the workers pointed out a possible issue on my bracelet and when i wanted an exchange they were giving me such a hard time and the workers were rude including the manager. Once My last order is complete I will not be returning to this location. Also when I called the location I was on hold for more than 15 minutes what a joke

5 /5 Michael Walker: I purchased a chain and charm for my wife, almost eight years ago. The chain clasp got loose and caused the charm to fall off. I visited Pearland recently and intended on buying another chain. To my surprise, the store offered to fix the clasp for free. When I returned to pick it up, there was a small knot in the chain. Since I was visiting the area, the store gave my wife a brand new chain and cleaned the charm. The set looked like it did when I first purchased it. This is what I call standing behind your product! Thank you James Avery for your commitment to customer satisfaction!

5 /5 Michelle Phillips: Adding to my daughter’s bracelet for her 18th birthday and High School graduation was made easy with great customer service. Additionally had to get extenders added to 2 of mine. The ladies are always so patient and helpful

5 /5 Freia Rossi Pamintuan: Just got a charm bracelet with charms and the employees are so nice and attentive. Melody and Taylor made the experience so personable. Highly recommend this location!