J S Edwards & Sherlock Insurance - Beaumont (TX)

5 /5 Amy Tarver: The partnership we have with J S Edward & Sherlock is unmatched. The continuous attention throughout the entire year, the high level of professional customer service and the immediate willingness to help with any benefit issue is truly remarkable and unlike other agencies. It feels like a family partnership rather than business transactions.

5 /5 Annette Purington: I have been working with J S Edwards & Sherlock for many years and they have served me well. I have personally worked with J S Edwards who provides Property & Casualty insurance coverage for LNVA for more than a decade. I would recommend J S Edwards & Sherlock to anyone looking for a good insurance company that is willing to work with you through pretty much any situation.

5 /5 Tonya Davis: I have worked with Logan Sherlock with JS Edwards & sherlock Insurance for serveral years now for our company insurance. The customer service & attention to customer satisfaction is superior to other comapnies we have worked with in the past. I highly recommend them!

1 /5 Christine Littrell: Based on my personal experience, I would highly advise taking your business elsewhere is you are personally looking for insurance. Across the course of two years, the communication from the JS Edwards & Sherlock team has fallen short. Working with agent Jessica Babin resulted in taking my business elsewhere, as her and the team demonstrated lack of customer care and did not acknowledge my needs/requests. Additionally, the insurance coverage provided is not competitive. When switching to another agency for homeowners insurance, they were able to provide comparable coverage using the same parent company for half the price quoted by JS Edwards & Sherlock. Through this change process, it was clear that several items were added to my policy/items changed that Jessica claimed were non-negotiable (even though they were optional). While others may have had a different experience, the multiple occasions of poor service and rudeness from the team I experienced in both homeowner and auto insurance made it clear that this agency has not earned a 5 star review.

5 /5 ERIN WELLS: Logan went above and beyond to not only find us a policy, but at a great price. After 5 other companies turned us down! Great customer service and a pleasure to deal with! I would highly recommend this firm!