Investar Bank - Texas City (TX)

Jalexia Rios The worst experience I’ve had with their customer service, refund and “lost documents”. Been trying to get a refund for my GAP since February and unfortunately I’ll have to wait another 30 days with their issues. They only give you checks and ask to fill out paperwork to not even read what they ask for. I love Toyota cars but I wouldn’t get another vehicle from them if it means to deal with this nonsense. If I had to rate this would be -200/10.

bosman96 Very experienced and knowledgeable. If you need emissions they can help

Feby Judo Very experienced and my only place to plan my retirement finances.

kay paredes Outstanding customer service! If ever I need to deal with a land purchase again I would go here .

Christina Slagle FAST Service with a Smile.... Raven opened my account and was super helpful. Definitely would recommend this bank ...locations all over Texas !

Scott Casey Very knowledgeable and customer service oriented.

Anony Muss I’m pretty sure this bank is running a sort of Ponzi scheme, or at the very least robbing Peter to pay Paul kind of deal. I deposit my check every week. Every Sunday the ATM says my account is empty, and the ladies inside say “yep everything adds up…you spent all of your money”. However, between Tuesday and Thursday half of my paycheck shows up in my account (depending on how much they take out to cover other people’s expenses and let me keep). I’m going to ask the FDIC and BBB to investigate.

Ash W Wellby representative Bilal, provided excellent service, addressing my concerns promptly and professionally. Staff were friendly, knowledgeable, and went above and beyond to ensure my issue was resolved. A truly pleasant experience!