Integrity Insurance Group- Matt Lohoefer Insurance - Plano (TX)

Jeffery Staser Im going to give them a two only because I once considered them a 4. I went to Hartford through AARP 6 or 7 years ago. The savings was considerable. This year Hartford increased my insurance 36%. When I asked why they cited the windshield replacement and my driving score on the app they required me to download onto my phone. Their service had been fair to good to that point, but I had only needed them for the one claim. I found it ironic that I found the EXACT same coverage with GEICO for a 42% savings over the increased terms of Hartford. What Ive discovered is that it is better to pay for any possible claim unless it is a total loss of the vehicle. Insurance has no longer become a tool to help cover the damage to your vehicle. It has become nothing more than a legal requirement that fills the pockets of the companies and the lobbyist for the companies. It is little wonder why there are sooooo many people driving around without insurance!!

Bill and Sharon Miller Donna DiPace has been wonderful! Shes been extremely helpful in solving problems quickly and very pleasantly. Its been a pleasure working with her.

Derrick Hwu Michael Copeland is incredibly amazing to work with. He is very knowledgeable with the insurance industry and is very patient in educating and helping me with any insurance needs I require. Each insurance package he looks at he will sit through with you and go through each section in detail until you fully understand what you are receiving. He will always have the best interest of his clients and is extremely transparent and honest to the point it will not always benefit him which is very rare in an agent. He is very responsive and reachable even at odd hours and if there are any issues you have with the insurance company itself, he will speak to them on your behalf and fight for you and offer wise advice. Above all he is very pleasant to speak with, always cheerful and happy, and will never appear annoyed when you contact him for help.

Joe Winston I use The Trail Agency for small business insurance and its a pleasure to work with them. Burke even hand delivered my policy once completed.

Aneesa Mccaughey So grateful for Sheila Cousins and her help! She helped me when I was having trouble with customer service and no one getting back to me. She was very attentive and gave me updates as they came for my situation! Highly recommend this office.

Emily Comparing policies was straightforward and not overwhelming at all. They explained everything in easy terms and found me great coverage for my budget.

jake miller I am under 25 and I searched everywhere for affordable insurance. it wasn’t until I called Princeton Insurance that I was able to find something that fit my budget. i couldn’t be happier with the price and especially the service. Even though i was young, they took me seriously and explained everything. I highly recommend them!!!!!!

Claudia Rodriguez Excellent customer service from Melanie, I would not change for anything. She is always helpful and answers to all questions and concerns. I feel very comfortable with Remco and have all my vehicles with them. They are great, I recommend.

Tim Hillman Rain was coming in the house during a rain storm late April. I contacted Texas Farm Bureau and filed a claim. 6 weeks later (with considerable effort)... Whala... My new roof. THANKS!

B Rams Jessica has outstanding customer service. Excellent communication and ensures she fully understands your needs. Very punctual and got us by far the best rate. Shopped her against multiple competitors. Highly recommend!