Heart OTexas Federal CU - Killeen (TX)

Chesa Donovan Love this company, Global Financial Aid Services cares about our clients, our team members and the students we impact every day. Our team works diligently to ensure the best experience for clients and their students.

personal business I give this location a 5 because 1 apple doesnt spoil a tree. Yes I can agree that it isnt perfect but I was very impressed with Lucia ,Christian,Alexandria and a couple others. These three Representatives of the branch go above and beyond. They all have taught me something new about the app, banking, credit card, even multi ways to activate a card. I was most appreciative when Alexandria made it easy for me to accomplish multiple transactions even tho I didnt complete a step prior to arrival, the same with Christian creating a safe space to ask questions with no judgement for my loved ones opening accounts and Lucia going the extra step to make sure the ATM is working, even while in the rain .. I cant say mistakes cant happen and other folks experience arent accurate, what I will say is what I have experience is if I bring something to their attention and its legally allowed(because of course they dont own the bank they just work there as physical beings trying to assist account holders) they always go above and beyond to effectively provide positive results. Lucia does an excellent job as a Manager for a financial facility and treats people with care and respect. I appreciate her work ethic. Definitely are the reason I havent quit this banking system and even told others to join.

JuanM254 Fast and very friendly ! Ive never had a negative experience with Cadence. I am speaking for the bank in my area, I do not know about the other locations.

shilpa patel - **Quick Processing:** The wire transfer at Schertz Bank was completed in just 15 minutes, much faster than the hour it took at other banks. - **Efficient Service:** The staff at Schertz Bank provided prompt and effective assistance, making the process smooth and hassle-free. - **Customer Satisfaction:** The speed and support you received have made Schertz Bank your preferred choice for banking. - **Appreciation:** You expressed gratitude to the Schertz Bank team for their outstanding service.

Brett Conrad Had a great experience working with Faiza. We had a first time (for her with our fund) audit completed for an investment fund and she was able to dig in and figure it all out. Its important to plan a schedule and proactively get her information as its always busy during tax season.