Happy Agent Agency - Athens (TX)

STK After losing a parent, I had to file a claim. My claims rep was Robbin Y, and she was amazing. The company actually reached out to me and sent me everything I needed with detailed instructions. I mailed my paperwork in, and called to see if it was received. My rep answered on the first call, confirmed receipt and stated my claim was submitted for payment without delay. I am very pleased with the process and speed of service.

jorge sanchez Five stars for direct auto insurance but ten stars for Valancia, who is a real champion in customer service, i am a customer for around 10 years and just have gratitude with this company. No drama, very competitive prices and great customer services . if you are looking for a good insurance company, dont waste your time here is the place. Thanks Direct...

melissa hernandez Great service, especially Denise very humble and a great person you can talk to and very helpful high recommended. Thank you so Much.

gilbert delatorre Awesome and easy experience with Mike camp!

Brenda Bradshaw I spoke today with Deborah, a Resolution Specialist, who was courteous and professional in dealing with a very frustrated insured (frustrated from dealing with the billing department at a Tulsa hospital). United American customer service is unfailingly professional. Thank you.

D Bhatia I have my home and Auto Insurance with this company from past 1 year. My experience with them and specifically with their insurance professional Amber who is assigned to my policies from day 1 is beyond words. She is very knowledgeable, patient and throughout helpful in my tenure so far. With my first home insurance, she made sure to explain every small thing and was always a call or email away to answer any question. Excellent experience and top ethics I have seen so far working with Amber. Many thanks !!

Erika Gallegos Very helpful and friendly. I highly recommend them for all your insurance needs!

My Alvarez I had such a great experience with this car insurance company, and I want to highlight Julia in particular. From the moment I called, Julia was incredibly helpful, professional, and patient. She took the time to explain all of my options, answered every question I had, and made sure I understood exactly what I was signing up for. What really stood out to me was how genuine and caring she was—Julia made the whole process smooth and stress-free. She helped me find a policy that fit my needs and budget perfectly, and I left feeling confident and well taken care of. I highly recommend this company, and if you get the chance, definitely ask for Julia. She goes above and beyond to make sure you’re taken care of.

Maria D. Aguayo Always been wonderful. They are willing to work with you to find you the best insurance for your needs. Always polite, professional and affordable. Been with them for several years.