Goodman Financial Corporation - Houston (TX)

YG21 THEGAMER Good place 100

Roxanne Reese My 84 year old mother worked for GMAC for over 25 years. The customer service of today would have never been accepted; she would have been fired for such incompetence and unprofessionalism. She paid off her vehicle lease and purchased the car the first of September. She has been waiting on the bill of sale and title in her name ever since. She made several calls and was promised the title. The title was sent to some dealership somewhere in Oklahoma; we live in Texas in the DFW area. She had to call the dealership herself to get it sent to her by FedEx. When it arrived, the bill of sale and title were both in the dealerships name. Now she is having to jump through hoops to get GM Financials screw-up straightened out. She has now spoken with 8 different people trying to get a statement of fact so that she can go to the title office to get it changed into her name. They make the mess and she has to go through the stress, inconvenience and pain to clean it all up? Shes 84, handicapped and she has to be the one to jump through the hoops to clean up their mess??? GM Financial is not the company it used to be where people take responsibility for their mistakes, fix their mistakes and provide quality customer service. All she wants is the bill of sale and the clear title to the car that she paid for. GM Financial had no problems cashing her check and cashing it fast.

BARTU I recently had the pleasure of working with Thaddeus, and I must say that his service was nothing short of fantastic. Thad is a true professional who possesses a wealth of expert knowledge in his field. Throughout our interactions, Thaddeus demonstrated a remarkable ability to listen to my concerns and goals, and then craft customized solutions that were tailored to my specific needs. He took the time to explain complex financial concepts in a way that was easy to understand, and was always available to answer any questions I had. Thaddeus attention to detail and commitment to excellence is evident in everything he does. I was impressed by his thoroughness and dedication to ensuring that I had a comprehensive understanding of the options available to me. His guidance was invaluable, and I feel much more confident and secure about my financial future as a result of his expertise. Overall, I would highly recommend Thaddeus Watkins to anyone in need of financial planning or investment advice. He is a consummate professional who truly cares about his clients, and his expert knowledge and exceptional service are simply unparalleled

Paul Silvia was extremely helpful. She was knowledgeable and assisted me with opening the right accounts for me. She educated me on many perks that Welby Financial has to offer! I felt very comfortable with her expertise on every aspect of the Services available !