Goode & Co. Handmade Jewelry - New Braunfels (TX)

Andrew Danna I had a very disappointing experience with customer service. I originally purchased a bracelet as a gift from another location, but unfortunately, it was the wrong size. After contacting customer service, I was advised to order the correct size and then exchange the original at this location. However, when I arrived, I was informed that the exchange could not be processed there, despite the prior instructions. This left me in a difficult position, as I now had two bracelets and no clear solution. I became visibly upset and, in my frustration, used inappropriate language while explaining my situation. Rather than attempting to help resolve the issue, the store’s Director chose to have me escorted out by security. While I understand and take responsibility for my tone, I believe the situation could have been handled more professionally and with greater empathy.

Ajay Kallam We’ve made many visits to VBJ Frisco, and each time has been nothing short of outstanding. The personal care and attention we receive from the entire team make every visit special. Mr.Joseph, the branch manager, goes above and beyond — custom-ordering jewelry when needed and ensuring every detail is perfect. MD Amarendran Vummidi left no stone unturned to make sure our custom pieces were delivered exactly as promised, and in record time! Manvika always greets us with a warm smile and helps us find the best pieces that perfectly match our style. Latha, Harini, Anupam, and the entire VBJ team are incredibly helpful, courteous, and professional. VBJ Frisco is truly a destination for exquisite jewelry and an exceptional customer experience . Highly recommend! #VBJFrisco #JewelryFrisco #GoldJewelry #DiamondJewelry #IndianJewelryFrisco #LuxuryJewelry #JewelryStoreNearMe #CustomJewelry #ExceptionalService #BridalJewelry #JewelryShopping

Yesenia Jaramillo Amayah was so kind and patient with us for our piercings! She was helpful and did a wonderful job with our earring placement. First time here but would recommend and come back.

David Watson I had two custom pendants made. They helped me finalize the design and created beautiful pendants that have garnered many compliments. They were ready ahead of schedule. I highly recommend Savuth-Te.

Arla Lara Inthai (pronounced in-tie) is a darling little boutique!!! Pandora, Brighton and other beautiful items. I was looking for a particular Pandora charm, and googled places near me. It was either the mall or Inthai. I DID NOT want to go to the mall(anyone else feel the same??!!!) I was in and out of there in less time than it would have taken me to find a parking space at the mall!! The ladies were so friendly and helpful! Skip the messy mall, go to INTHAI. You won’t be sorry!

Kashmira Magar KOLOR Rhythm truly impressed me with their excellent customer service and stunning collection. The jewelry is not only beautifully crafted but also offered at a very reasonable price—something you don’t see often. Every piece feels thoughtfully made, and the entire experience was smooth and professional from start to finish. Highly recommended if you’re looking for elegance without emptying your wallet.

Chelsea lalor The lovely women at the Lufkin, TX location are truly amazing. They have been thru hell with me between my beloved Disney Rapunzel ring getting damaged, replaced and now lost/stolen…. After the emotional roller coaster I’ve been on since yesterday, they were patient and even stayed past closing to help me find the perfect replacement ring at 60% OFF! I will forever shop with them specifically and they should get raises just based off their customer service.

High Tide They always have deals, coupons and extra mark downs on your purchase. I can only imagine if I had an employee discount on top of the deals. The stuff would be practically free! Keep up the good work! Always thinking about the working people on a budget!

Bertha Acosta I have been living in Georgetown Texas for about 5 years and discovered this diamond in the rough. Excellent quality, service and pricing. Thank you kindly for resizing my weddings rings and bringing them back to life!! Simply gorgeous workmanship.