Gold & Silver - Amarillo (TX)

Qui Mai They were very friendly. I had my chain repaired under 15 minutes and very decent pricing. Highly recommend.

Kimberly ODaniel I was so lucky to have found Emily’s booth at the Edom Art Festival and I bought a beautifully simple pair of hoops. I did not get her card (and honestly forgot her name) so I thought I’d never get another pair. Then, like magic, she was at Mistletoe and Magic this weekend! Now I have two beautiful pairs of delicate hoops and her website to buy more lovely pieces. I love how light the jewelry is. I have never worn anything but stud earrings because my ear lobes felt weighed down. Not in Emily’s earrings; I forget I’m even wearing them. And, I get SO many compliments on them.

Rachel Christian They are amazing. Kind patient and meticulous. I am so grateful to Becky and her team but the jeweler is one of a kind. Thank you all for the hard work and support throughout this journey Rachel.

Monica Pesina I’m so obsessed with my permanent jewelry that I keep getting more. DeeDee is so sweet, fun & helpful too. I 100% recommend her & her company Everlasting Elegance!!

Shevawn Beltz Susan Robinson has made a customer for life. I had a diamond fall out of my wedding ring and was looking for a place with in-house repair. It’s an older ring and knew it wouldn’t be an easy fix. Being new to the Tyler area and particularly careful about who would handle my ring with the utmost care, this team and staff immediately put me at ease. Matt, the technician is a gem on this earth! His skills and attention to detail is beyond exceptional. Getting my ring back, took my breath away and brought me to tears. It was brought back to its original form and looked better than the day I received it. They’re personable, compassionate and experts in their field. I’ll forever be grateful for the wonderful staff at Susan Robinson.

Jessica Ramirez Great customer service, best jeweler in town

Christine Avary After a few consultations with other jewelers, a friend recommended that we go to Kent because shed had great experiences with him. We were not disappointed. My husbands grandmother had recently passed away and prior to her passing, she had given him her wedding ring and band. My husband wanted to have part of her ring in his wedding band as well as having a ring made for me as well. Additionally, we didnt want my original engagement ring to go unused, so we wanted to use the gold from that band as well. Kent was able to do all of this and more. He let us show him inspiration pictures, and he created EXACTLY what we wanted. He was able to use all the gold, all the stones we wanted, make any and all changes we wanted, and did this all for an incredibly reasonable price. He understood the emotional attachment and sentiment behind this process which made us feel very comfortable. The other jewelers put pressure on us to pay a minimum of $2000, they would not use our gold, nor did it feel they would make this a personable experience. I would 100% recommend Kent to anyone and everyone. Hes insanely talented, easy to work with, and does a great job keeping in consistent communication with his clients.

Marcy I decided to visit yesterday, I was looking at the Amethyst rings. I asked the sales lady if I could see one of the rings. She was very helpful and both ladies had a welcoming and friendly smile. While I was talking to them, I glimpsed to an area with turtles. I asked if they had a ring in my size, they were looking and I tried 2 different sizes. Once I had placed it on my finger, I couldnt take it off. Not because it was tight, but because I fell in love with her (the turtle ring). Well, I paid for the ring and couldnt stop looking at it. Thanks for a wonderful experience. Highly Recommend!!

Savannah Castro One of my favorite James Avery stores that Ive been to. A really nice selection and I love the same day soldering Dillards locations have. David was incredibly helpful and was a joy to talk to!

Jessica Chavez Great customer service provided by Gracie P. I let her know what i wanted and right away she knew what to show me. She was amazing and very knowledgeable. If you ever need assistance I highly recommend her. Everything went smooth and was in and out quick and with my ring on. Thank you so much for everything.