1 /5 Invest MotorCity LLC: !!INVESTORS AND BROKERS BEWARE!!
I would avoid doing business with Global Integrity at ALL COST. They will change your terms the day before or even AT closing or in my case even AFTER the deal was done. Although they pride themselves on "Integrity," in my experience they are the least trustworthy company Ive ever worked with. As a military veteran who truly values integrity, Im ashamed that I ever got involved with a company like this. Here is my horrible experience, so far:
1. They originally quoted a LTV of 70% for the stabilized bridge I brought them. Because I was in a tight spot with my term ending, they continually lowered my leverage until the day before closing, dropping me down 46.5%! I wanted to take a second to consider my options but they pressured me into signing that day because the "deal might be here tomorrow." They completely took advantage of me because of my circumstances, the worst type of business to work with and makes me sick to my stomach reliving it.
2. Because they lowered my LTV a day prior to closing and they felt "bad" about it, Doug Rollins, VP of Sales, promised to start working on my long term loan solution on 1 Oct (the next business day) after closed and we would be refinanced some time in the following month. He promised this MULTIPLE on multiple times on multiple different calls. They also promised to remove origination from the FUTURE loan. I emailed the day after closing, and every week since to get started and NOTHING. There has been excuse after excuse with absolutely NO progress on that new loan. I wanted to at least see their efforts to make it right, but they continue to show their true colors.
3. As part of my loan, there was a $90k scope of work included thats was on EVERY term sheet I signed. After they lowered my LTV to 46.5% the day before closing, the VP of Sales, Doug Rollins spoke to both me and my broker that the consolation was the $90k SOW to allow me to finish the remaining two units to refinance faster. After we closed, I emailed my main point of contact, Chad, who gave me their draw process. When I sent in the draw request, Doug personally sent me an email they were on it. They sent an inspector out, approved the work I already paid for, approved the draw and then, you guessed it, SAID THE WHOLE $90K WAS NO LONGER INCLUDED!?!
4. After discovering this Rachelle Davis, their Underwriting/Operations Manager, was confused why I thought there was a draw. Literally my main point of contact for the loan, Chad Skelton who works for Global Integrity Finance didnt know about the draw being removed, neither did my broker. Her response was saying they at least werent going to "charge" me for the inspector they sent out. Meanwhile Im out tons of money and having to tell these contractors, who had given up other jobs to do this. Guys who trusted me and my integrity. Guys who had this project scheduled through Christmas and need to be able to feed their families, that I messed up trusting Global Integrity Finance.
5. After all of this, I was able to speak with their CEO Toby Potter. He did agree that his team messed up in many areas but has refused to do anything to remedy the situation. If horrible communication, unsavory pressure campaigns, moving forward with NO SIGNED term sheet/nothing explain to even people on HIS team and verbally promising things they dont deliver on is how he chooses to run his business, I hope he either fixes it or gets out of the business completely. Truly It just saddens me that companies can do business this way and Im definitely paying the price.
My main reason for writing this review is to hopefully help other brokers/investors know who theyre dealing with when working with Global Integrity Finance.I will continue to provide updates as I work through getting out of this loan.
