Gary Andrews Insurance Brokerage PLLC - Longview (TX)

Helen Castro I’ve been going to Amax on Texas Ave ever since they opened, when my mom first started her policy there. Gloria and Emily have always been a great help with everything—the customer service is exceptional! I love the office—it feels so warm and welcoming. The decorations are beautiful, and they update them every season! There are always snacks on the table by the balloon arch and sodas in that cute Coke machine. And that tree—OMG! They keep it looking amazing all year long. I’m already looking forward to seeing what they do next month!

Jp They wont give you insurance if your a felon. Dont see why a felony from 8 years ago is even a problem or even why they dont insure felons doesnt make sense to me. Gave me the run around for over a week and just to discriminate and say they wont insure me because of a felony and the felony has nothing to do with driving it was a credit card abuse felony.... the worst.....

John Henry Nice ,easy going ,professional man very happy

Meta Nelson Working with Mae at CIA has drastically changed how I look at insurance. Its no longer a stressful and draining process; I look forward to it. Im so glad I found these folks and I am so thankful to Mae for always being clear, approachable, and informative about all the things. Cant recommend Mae enough!

Tajuana Riley Omar was the best my service was quick and easy and reasonable Omar was also very helpful and sweet

Ivan Francetic I visited this organization seeking an auto insurance quote, and unfortunately, my experience was deeply unsatisfactory. The representative provided a quote of $754.00 without disclosing that the actual policy cost was $554.00, with an additional $200 labeled as a service fee. Subsequently, I discovered two charges on my account: one from Progressive and another for $200 from Y Martinez Agency. Upon questioning the agent, she maintained a stoic demeanor and expressed helplessness. Seeking resolution, I spoke with the owner, Jose Raymudo, explaining that I was unaware of the $200 service fee for a brief ten-minute service. Regrettably, he was uncooperative and declined to refund the money. Had I known about the substantial fee upfront, I would have opted to contact Progressive directly. I caution others to avoid dealing with your organization to prevent falling victim to hidden charges. Obtaining quotes over the phone or from alternative sources seems a more transparent option. It is disheartening to see Progressive insurance associated with such questionable practices.

Russ Walker - Walker Residential Communication from staff is great. Fast and clear. Also, notifications of expiration of policies is good. Could be a little further in advance but good overall. Also, contact with owner is a big plus in my world. Glad Corey is available when needed.

Eliza F. Ive had 2 recent experiences with Grissom Insurance. My mortgage lender had some changes and Grissom (Heather) handled it quickly and efficiently although it seemed complicated to me. The other experience was roof replacement due to hail damage. Their excellent adjustor (Mike Shepherd) worked with my roofer for quite a time, and the results were quite satisfactory. I highly recommend Grissom, wonderful customer service.

Landon Stack Little more rude than ushal