Friendly Finance of Fort Worth - Fort Worth (TX)

Tanya McCaslin The Storage Facility that I manage uses this bank! They are the sweetest! After going thru the drive thru a month or two the teller finally ask my name! Now she always ask me how my day or weekend was by my first name! It makes me feel special! Just small town respect!

Chad Caldwell This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.

luke dowell Be very careful when considering having them manage you money. Throughout the process they have made several mistakes that are based on error and oversight. 3 times they moved money and did not put it in an investment, like they were supposed to. They are very argumentative when trying to access or use your money. When trying to access your capitol the will never send the requested amount. Even after identifying these mistakes there is no accountability for them to fix them. We have been trying to leave them and they will make it very difficult for you to take your money elsewhere. The accounts mentioned are not restricted in anyway or linked to retirement accounts either, just normal investment accounts. Please be very advised this is not the right place to invest any money.

Ashton Thompson Working with Dream Auto was such a stress free and amazing experience. I contacted them in regards to the vehicle I wanted and week before and they got me approved and literally gave me plenty of options and choices and help me get into something comfortable that was in my budget! The staff is so accommodating and polite! I have purchased quite my share of vehicles but truly no other experience compares, quick and easy process!!! If you are in a he market for a car I highly suggest you check them out!!

Tori M My experience was nothing short of amazing Karen and Jamie are awesome they were quick with the process and explained all the details made sure I understood everything before leaving I really appreciate them