Edward Jones - Financial Advisor - Rusk (TX)

Lisa Sinn We’ve trusted Rick Reyes with our finances and retirement for many many years, and he has exceeded our expectations time and again. From day one, he took the time to truly understand our goals, our priorities, and even how we approach decisions. He explains complex topics in a way that’s easy to understand, answers every question with patience, and always ensures we feel informed and confident before moving forward. What we value most is his steady, level-headed guidance..... especially when my husband gets excited about “high-risk, get rich quick” ideas. Rick has a gift for walking us through the pros and cons, keeping us focused on the bigger picture, and ultimately protecting us from impulsive decisions we might regret. His integrity, transparency, and dedication are unmatched. In a world where trust is everything, we can say without hesitation that we trust him 100%. If you’re looking for a financial advisor who blends expertise, honesty, and genuine care for your future, Rick is the one we’d recommend every time.

Tyler Aaron I was nervous to apply after hitting a rough patch in life that dropped my credit, so I did the application online. A few minutes later, a warm friendly agent called to finish the process. The same woman greeted me as I came to pick up the check. I also got to keep a promo cup that makes the perfect choice for pop tarts or cookies and milk. (That could have its own 5 stars ;) ). Before leaving i was told about the tax referral incentive. FF a year, I returned for another loan with a confidence solidified by my great service prior. The same lady is still 5/5 and even hit the incentive. Boss, thats an unbiased- customer-verified 100% completion. I can say he name but afraid ill butcher the spelling. I will edit when I can. Thank you WF!

Keith Goslin Great service. They didnt have what i needed but were very helpful and suggested where to look

Mia Garcia Rosa was Very kind and understanding, and was able to get me approved for more than i originally expected. Very professional, 10/10!

Bill cole We had several questions about an Aetna health insurance policy for my company, so I tried calling and emailing my representative. I was put into a voicemail and did not receive a return email. Not sure if our rep still worked at the company, so I tried calling their main number and another number shown on their website. The main number doesnt work. Even though it prompts you to dial the extension of the person you want to talk to, when you enter the extension, it sends you back into the recording to leave a message. After giving up on reaching anyone through their extension, I tried to leave a message in their general voice mailbox as prompted by the recording. It wont let you leave a message, and keeps re-routing you to leave a message (which you cannot leave). Im not sure, but maybe the company has gone out of business. What service company cannot provide any customer service during normal business hours? Still hoping to talk to a representative........