Happy State Bank - Hereford (TX)

1 /5 Garre Treadway: Centennial Bank took the small town hometown feeling out of happy state bank. My wife and I had backed here 10 years at least. No more early deposits, oh no, the run in time stamps now. Wont allow me to direct deposit my checks, solely because the person accepting mobile deposits were too lazy to call on my check and verify the authorization number. My wife no longer works in hereford, nor has to use this bank, which we were a member of before her business had started using this bank. The ladies here are the worst. Little girls with rude attitudes. Most people wont just up and switch banks, its a lot of hassle. But we did and have no regrets. We left our 2 cents in the bank account for you Centennial Bank, you wont get anything else from us! Thanks for the rudeness and terrible customer service.

1 /5 Jon Galland: Since the new owners, when I call in you cant get anyone on the phone. A voice prompt goes on and on about high call volume. A 30 minute wait for a local bank is too long, especially when you have a major banking issue.

1 /5 amber roberson: DO NOT use this bank. My husbands wallet got stolen and the person used our cards from 3 different banks. With the other 2 banks, we got our money back immediately. With happy, I just got a call today, 3 months later that they have our money and it’s $20 less than we had in there before and they can’t explain to me why that fee was taken out. Over these 3 months, my husband has been called saying our account is overdrawn multiple times when they should have it in their records that the card was stolen and we disputed it and were waiting on them to fix it. They now closed our account without letting us know and shorted us money. This happened a week before the switch and they also told us they can’t see all of our records before the switch happened. It has been an absolute nightmare.

5 /5 Pricela Flores: I love it!!! They are always friendly and the wait time is reasonable.

5 /5 Justin Vanover: Easy to spot in traffic clean parking lot great building outlet a very clean inside nice friendly customer service its great to see that its customer servicestages of the standard from one side of the branch to the other