First Financial Mortgage - Cleburne (TX)

Karen Loftin They have been the best in guiding through a field I hate...finance. But, due to illness of myself and husband I needed help. Ann Head, realtor, suggested their firm and Ive never looked back. Helpful, kind, concerned...the best!

Phyllis Smith this location is THE worst!! banking experience ive ever had...the lines are long the tellers are slow and there are more people walking around "mingling" instead of helping to get customers in and taken care of!!!

Chunlei Li This bank did not tell you when you opened a new account that it would charge you monthly service charges. Normally, debit cards do not charge any service fees. This is very bad.

Lisa Kiltz The best banking experience Ive ever had! A professional, warm, and friendly environment.

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.

Brenda Barraza I highly recommend Infantry Financial . I paid a couple of other companies. They took my money and I never received any dispute letters. No changes at all. Jeremy Spear and his staff are very knowledgeable. He has been in the business for over 15 years! And I have seen a ton of removals. And my credit score improved.