Freeway Insurance - Amarillo (TX)

Jessica Hoffman Charles Short Insurance Agency is great. I have worked with them in the past and were great at my place of employment. Now, I went to them for homeonwers and car insurance. Brooke is awesome to work with. Also, this agency was recommended by an out of state agent who my husband has known since he was a child.

Henry Rife Good agency. John is great.

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

Vee Martinez The service there is top notch! Roxanne was the best! She explained everything thoroughly and I was out of there with enough time to get to work. She makes sure her customers are happy with the service and goes to bat for you! Thanks Roxanne for being so kind. Places you go to now a days arent very pleasant. Keep doing what you do Roxanne! Its been a couple of months since I got my loan and I would recommend this business...Go see Roxanne!

Jacob Ramos As a first-time auto insurance customer, Kevin Kulle made the process smooth and stress-free. He took the time to explain everything, helped me get the best rate, and made sure I felt confident in my decision. I truly appreciate his team for their great service and support!

Isidoro garcia Mr. Wayne Poorman helped with a misunderstanding with my RVOS insurance. Thank you for going the extra mile.

Christopher OBrien Diana is the best at what she does from information on insurance her knowledge is huge all they have way around she’s the best go see her with almost anything

Geraldine Jackson Purchasing home insurance was a breeze with this company. Their rates were competitive and the service was outstanding. The knowledgeable and attentive representative made the process a pleasure. They addressed my concerns, explained everything clearly, and handled the paperwork efficiently. What truly impressed me was their quick response. Their dedication to customer satisfaction is evident. I highly recommend this company for their rates, service, and commitment to their customers. Thank you fit a fantastic experience!

Natalie Rivera Weve recently left State Farm due to personal reasons, but wed been with Noe Garcia-State Farm since I first started renting an apartment back in 2006. Throughout all these years weve gone through major changes, and weve always kept them for our car insurance. Theyve always been super helpful and nice, no matter who answered the phone. I appreciate their kindness and willingness to always answer our questions.