Freeway Insurance - Palestine (TX)

Paul Dominguez I was treated with great customer service, while starting my new policy. The team has great energy.

Grant Carla was excellent and very helpful with understanding and getting me a good deal thank you very much Very sweet and professional 10/10

Joseph Gerber Sandy is very professional and experienced. At the same time hes human and understands that stuff happens. He does his best to find the best options for you.

Jesse Floyd Thanks to John for the lightning fast turnaround on the insurance policy I needed in order to close on my construction loan! Exceptional service!

Heather Heather Very good experience. I got a really low rate after searching for almost a week. I found progressive Shawn camp was my insurance agent very nice man.

Silvana Geraldine Gutierrez Lujan Excellent customer support. The insurance agency took time to learn about my needs and helped me select the best coverage. Can’t thank them enough

Jesse Dryer Ms. Amy Frank is an A+ employee. Kudos to Ms. Frank. I called her to set a cruise up for me with about two weeks notice. She said shed get right on it. I had no idea how Awesome her "right on it" would be. She asked me questions about what i was looking for and how many days. She was able to book my round trip flight, one hotel night stay, transportation to the airport and cruise line terminal to and from. She took care of everything. I flew from my town to Miami Florida. I stayed at the Couurtyard Miami Airport over night so as not to have to rush around to get to my cruise line (Iwould not have thought of this). She sent me my documents, labels and tags. She was Awesome in my opinion. The peace of mind She gave me. I called a couple of days prior to departure for a refreshing of direction and info so I could make sure I understood what was going on. Thanks to Ms. Frank for her experience in arranging trips and to AAA for the training and for the good sense to hire a Travel Ambassador suchas Ms. Frank. I definitely recommend her for travel arrangements.

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!