Fredericksburg Jewelers - Fredericksburg (TX)

Sandra Duenas ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luisa and Manager Amy! I had an incredible experience upgrading my engagement ring, and I have to give a huge thank you to Luisa and manager Amy for their exceptional customer service! From the moment I walked in, Luisa made me feel welcomed and truly listened to what I was looking for. She was knowledgeable, patient, and guided me through every detail with genuine care and enthusiasm. Manager Amy went above and beyond to ensure everything was perfect. She made the entire process smooth, stress-free, and even helped me explore options I hadn’t considered. Her professionalism and kindness were truly appreciated.

DeMorris Angelic Choirs A couple of weeks ago I accidentally vacuumed my chain and cross into my vacuum. I couldnt believe what happened. I was totally devastated. You see I gifted myself this particular piece of jewelry in my 5th year of being Breast Cancer Free, that was 20 years ago. So needless to say it was of Great Sentimental Value. My Heart was broken. A dear friend told me about Reiners and her experience with them. I wasted No Time getting to them, maybe just a matter of a couple hours. I was greeted by a very nice and caring person and explained what had happened. Initially she couldnt tell me if it could be repaired but she Immediately took it to the Jeweler. Even from where I stood I heard her repeat my Story and I Heard the Jeweler exclaim: Holy S**t! When I heard that I immediately thought to myself : All was lost in spite of how Great my friend told me they were. The person that was helping me return to tell me that the Jeweler said he would look at it and would contact me in a few days. I hadnt even gotten out of the neighborhood when I received a call informing me that the Jeweler could fix it but it wouldnt be as before. For me that was an Emphatic YES! Whatever could be done, Please do. Fast forward, I asked for an estimate of the repair cost which was $350/$450 and I thought No amount of money could replace the Value it meant to me. After my approval of the Estimate I was told it could be ready in 2 weeks and they did not disappoint on Repair nor Timeline. I Picked it up yesterday and was Totally Blown Away! I looked Better than the day I bought it. BEAUTIFUL!!!! ABSOLUTELY GORGEOUS! Thank You Reiners for Restoring a Piece of me that I Never want to Forget... My 5th year Breast Cancer Experience (as I get older Forgetting is getting Easier). Every 5yrs I gift myself a New Jewelry Piece and from This point on ALL of my Jewelry will go to: Reiners Fine Jewelry.

Dale Jackson Great place, staff is always friendly and willing to you find the jewelry you are looking for.

Devlina Ghosh Was looking to buy a new watch and the owner was very helpful and informative. He went over the watch with me and helped me make my decision. He was very patient while I was unable to make up my mind. Also, true to his word. He told me that it would come within a day and it was delivered on time. Definitely happy with the service and Ill be back!

George Just We were looking for poker bracelets and stumbled on their line of cuffs. Customized any way. We made them larger for the big guys getting them. Very awesome bracelets / cuffs

Leo Scotti I bought some beautiful diamond earrings here. My wife loves them. The customer service was exactly what you expect when you are buying diamonds; Excellent. Besides jewellery you will find some very nice clocks and home decor.

Mary Prewitt I cant say enough good things about Julie! The place is beautiful of course but her work is the absolute best. Shes so sweet. They dont call her the brow queen for no reason!

Roxanne Gonzalez Boyd The store was clean and the staff was attentive. I was greeted immediately and offered help. Sonia found me the perfect ring quickly and even though I walked the mall thinking it over she was right there when in returned to make my purchase. The buying process was smooth and quick. I will definitely recommend your store.