5 /5 Rebecca Rodriquez: Excellent customer service!! I had a bad experience at another place. Deborah was very polite, professional, & informative. Thank you Deborah
5 /5 Ramos Homero “Cats Man”: I had to go to the Ayers street,Fred Loya insurance office to pay my bill and had to drive out of my way because the way I was treated at the Baldwin insurance office by a person that I didnt know if it was a man or woman the name was a viana or something like that. The Ayers office was a lot better and the lady working there was by far better in customer service.
5 /5 Nikki Coronado: The ladies are very nice. They are always willing to answer any questions i have. The whole process is very easy.
5 /5 travis brownlee: I would like to thank Deborah Nuncio and staff for staying late to assist customers that purchased a vehicle from me and help them obtain the best policy for them. Their level of service was much better and above expectations. As compared another office that we had visited earlier that refused to service my customer. Thank you all for assisting make a customer very happy.
2 /5 No Account: So far so good. Somewhat concerning is filing a claim haven’t done that yet so if I do have to will need to update my review. Friendly staff at the Ayers St. location.
Things in the last few days has changed my Review. Employees at the Ayers location even after their 40hour Certification course and State Exam it appears as if the employees do not know how to rightfully advise their customers/policyholders.
Now I’m highly concerned IF I ever have to file a claim. Would I be told the truth? I’m having anxiety writing this. Fred Loya CEO’s, Owner Emily Smith properly train your employees. Just reverted one policyholder to mine I don’t mind spending the money to take my business elsewhere.
UPDATE: I took my business elsewhere these people dont know what they are doing. Got a better rate with s competitor.
So thankful I never had to file a claim.
Lucrezia Morris Lina there at Alpha was amazing she went above and beyond to find me the most suitable ins quote there was out there I really appreciated that because before I called them I was sent through the ringer the outraged quotes and certain companies wanting to put ppl on my policy that dont drive my car it was unbelievable but when I called Alpha my worries were put away Lina took charge and got me the best quote I heard all day I was very thankful for talking to her she is amazing good at what she does and cares about ppls pockets at the same time she wasnt just put for money thanks again Lina
Tonya Thatcher Super sweet staff made me feel very welcome!! Have great music playing in the back!! Easy too get started and setup!! 10/10 would recommend!!! And there mascot is a lama i mean come on how cool is that!!
Nancy Smith Tara was so helpful and took time to answer all my questions- I was very anxious to make the best decisions and choices and she was very patient.
Mack Martinez Charles has been our agent for a number of years, and has always made sure we have the best rates for our vehicles and home. Charles and the staff at Balsiger Insurance are always available to talk and answer our questions. We are very happy having Charles and Balsiger Insurance handle or insurance needs.
Timmy Barrett you want honesty in insurance go see eric the first time i saw him i ask a thousand question he answered everyone of them in terms i could understand call him txt him it dont matter he will answer best insurance in town hands down
TejasBill 1 Mark and Cheryl helped me renew my policies, and consolidate them with an umbrella policy, that helps cover everything I need. Thank you so much, Mark & Cheryl!
Krispen Reyes I called Freeway insurance and told them I was shopping for a better rate on my insurance and only wanted a quote. They did not treat me any differently knowing I was only "shopping" for a lower rate. They took the time to answer all of my questions and Antonia was able to get me an incredibly lower rate that my current insurance was not even close to being able to beat. Highly recommend!
Stephanie Arredondo My husband and I attended this event to show our support for our daughter Elizabeth Salazar. It was a blast, and we had fun along with so many other energetic happy faces! This place was very nice and clean, well maintained! Love there was a shower and private room for dressing!