Freeway Insurance - Killeen (TX)

Amber Williams Great customer service. I had an issue with an out of town adjuster and Wade took care of the issue quickly and professionally.

Gregory Collier My mom and I just signed up with State Farm, Matt Spinger office. Matt and his staff are very friendly and welcoming. Our agent is Jacky Maldonado and she is very knowledgeable, courteous and professional. In fact, Jacky gave us some quotes a week ago, we shopped around and specifically went back to do business with Jacky. If you have insurance needs, Im recommending this office. And ask for Jacky...shes outstanding! Oh...and you definitely need to meet Betty!

yolanda dominguez The best of the best! Customer service is on point,Claudia answers all and any questions you might have. Great office environment. Shes the best at what she does☺

Shea Pena I recently purchased a Life Insurance policy with the office of Ken Ross State Farm Insurance. I had the pleasure of working with Team Member Sunny. She was very helpful and explained everything throughly. This made my life insurance process easy to understand. I highly recommend her and This office! Most importantly the staff and environment was very welcoming. Shea

Joseph Reed George and his team were great ! Initially I made contact with Mr. Lieck , who introduced me to Amanda. She gave me quotes on Car and Home insurance the same day. Saved me $90/month on Car insurance and $800/ year on home insurance. But the real kicker is I’m getting more coverage on both policies for less! I would highly recommend family, friends, and anyone else who wants to save money. Amanda was great throughout the whole process, personalizing my coverages to what I wanted. Thank you Lieck Team for everything !!

Eugene Taber UPDATE: I have to amend my original review, as it is excellent to get a phone call from the name attached to the agency and have an hour conversation about a number of topics. He understood my concerns and addressed every single one of them. We went with this agency at the recommendation of our lender and realtor during the process of purchasing or house. At first they were great. But as we renewed we noticed the rate was rising, and then this last renewal our amount went up a full 25% for no reason. I called the office and left messages with no response. We are currently shopping for a new insurance agent since no one will contact us back. Also, never once has Dustin Paine ever contacted myself or my wife personally. We have only spoken to the agents that work for him.

Angela Mendoza I went in to get a quote and the change my policy. My policy always gives the agents trouble since I have been with the company for so long, but Denise and the other agent (sorry I forgot her name) were so helpful and patient. I was their first customer and they even offered me breakfast with homemade flour tortillas! Who does that?! Unfortunately, they weren’t able to help me, not their fault, but the service was excellent and they were so friendly!

Justin Murphy The agent was nice, respectful and very helpful in this time of insurance needs!! The best so far in my experience

cecilia Guajardo Superb customer service from beginning to end. I was able to save so much on our home and auto insurance without having to do much. I highly recommend if you’re looking to save serious $ on insurance. You will not be disappointed!