Form To Feeling - Austin (TX)

Rhonda Jones Exceptional Service and Expertise from Meredith! I cannot say enough wonderful things about my experience with Meredith at The Estate Watch & Jewelry Co. in Frisco. From the moment I walked in, she made me feel welcome and truly listened to what I was looking for. Her professionalism, knowledge of fine jewelry, and warm personality made the entire process not only seamless but incredibly enjoyable. Meredith went above and beyond to help me find exactly what I needed—offering honest guidance, answering all my questions with patience, and ensuring I was completely confident in my purchase. Her eye for quality and detail is unmatched, and it’s clear she genuinely cares about her clients. If you’re looking for a trustworthy jeweler with impeccable taste and a heart of gold, I wholeheartedly recommend asking for Meredith. She made my visit unforgettable, and I’ll definitely be returning for future purchases. Thank you, Meredith, for your kindness, integrity, and extraordinary service!

Mercedes Mendoza Come see for your self it’s awesome !

Ashley Huffman Anat and Peaches were absolutely amazing to work with in creating my dream engagement ring! Their attention to detail and genuine care made the entire process feel magical. I highly recommend Diamonds Direct to anyone looking for a truly special and personalized experience!

Jaemi Montoya This place is absolutely amazing the customer service was so good she really worked with me and my son and got him his nugget ring and earrings he’s been wanting for so long! Highly recommend this place!

Jasmine Bayliss After I recommended this jewelry store on a local mom’s group, I realized I never left a review for the store here. I highly recommend Kim Ngoc for onsite jewelry repairs. They have repaired gold earrings and rings for me. The store admittedly looks sketchy from the outside with the bars on the windows, and you have to wait to be buzzed in. However, this Vietnamese jeweler has been here since the early ‘80s. Gold jewelry is sold by grams based on market price, and I’ve found the price to be good. Most of the negative reviews I’ve seen have been related to customer service. I think most of the brusqueness is the language barrier. My Vietnamese is basic so I just wait to speak English with the daughter, Thao, who is delightful. They fixed my jewelry onsite while I shopped (about 45 minutes). Before my ring was taken back, Thao verified the stone’s authenticity and she verified it again before she gave it back to me. I’ve been pleased with the repairs.

Moein Askari Great customer service very honest people. Mike gave me a great deal on my watch. I recommend you guys to stop by and check them out they have great products. I will definitely be back.

Latonya Mclaughlin I love Pandora! Its my guilty pleasure. I love this outlet. We drove 5+ hours from Ft. Sill, OK to come because its one of the few places you can still find pieces from the Essence collection! The first lady that helped us was amazing and super helpful, the second, not so much. When I go, I expect to be taken care of by one person and I expect their undivided attention. Because Ive spent thousands of dollars on my collection and this is a love I share with my daughter and my sister and now my mother as well. I never go in to browse, I always shop till I spend every dime of what Ive saved for the experience. This store is always clean, the lighting is perfect and when you can get the right customer service person that person is always very patient and helpful.

Nicole Caldwell This is a very nice boutique, lux jewelry store. While they have beautiful engagement and wedding rings and bands, they also have beautiful gemstone and other diamond jewelry as well. I would love to shop here for real some time. I just needed my finger sized for my rings to get resized. I have to get my rings resized by the store I bought it from, otherwise I would trust this store to resize them no problem. The staff were excellent.

Marilyn Edobor I came in with some small tweaks needed for an anklet. Heather and Jeremiah were very kind in explaining what my options are and what they could do to help. Ive never had such a welcoming and efficient service at a jewelry counter. Would definitely recommend!