1 /5 Rachel Giordano: Editing this review two years later:
The night drop box at this location is still broken regularly. This isn’t an occasional inconvenience , it’s a recurring issue for years that affects local businesses. Every time it’s down, deposits have to be held overnight or longer, creating unnecessary security risks for business owners and employees. The box often isn’t fixed until someone calls to complain, and repairs are never timely. I left a review about this problem two years ago, and the fact that it’s still happening tells me there’s no real plan to address it. If you’re a business banking customer here, be prepared to work around their unreliable night drop.
The pros:
*They have many locations.
The cons:
* They closed the only location in north Sherman.
*This location has one commercial window.
*The night drop box is consistently broke. They don’t realize this until a customer calls to complain…box is not fixed in a timely manner.
*The commercial lane is nightmarishly slow.
*When placing a change order, it is sometimes fulfilled…sometimes not.
*Money is given to the customer unorganized.
