First Basin Credit Union - Odessa (TX)

Squirrely, Cheez-Its and neisi hernandez I love the cookies and every one is so nice

Delcy Castro Excelente customer service!!!! I went to this branch for the first time today it felt like home. Jesse went beyond expectations. When I walked in Jesse asked how he can help me, but I didn’t have my card on. Since I was using crutches he went grab a chair for me to seat , and placed the chair near the counter so the teller can assist me when my turn comes. In top of that Jesse informed the customers i line, and coworker about the situation. The teller also provided excellent customer service (thank you so much) she asked me multiple times if I need anything else, but I forgot her name. Thanks Jesse I was holding my tears, your actions were very quickly. You’re very compassionate person I hope BOA value your work and passion of helping others. I do appreciate you. Blessings.

Shirlene Guthrie Left a message asking to be called back a week ago. Noone even returned my call.

Savanah Garner Very good location the ladies made the title loan process extremely easy. It took us about an hr,and had the money we needed before we walked out. The office manager was very pleasant and honest about the loan we were taking. I would definitely recommend this place to anyone in a similar position.

Paul Terrier The Assistant Manager is awesome . She was extremely helpful when I needed assistance opening a new Checking and Saving account . A+++++