Farmers Insurance - Tony Poncio - Red Oak (TX)

Nonya Biz No points ,never any accidents or claims. Ever... Yet they still raise my price 1000. Yes 1000 a year for the last 3 years. Greed, 30 years with them. And Im stuck because others are started to raise the prices also. So much for loyalty and no claims.. I feel they should NOT punish the customer who is a good driver and has zero claims.. Whats the point of being a good driver and a loyal customer? Cant imagine if I had a ticket or needed to actually use them for a claim. I can not afford this much longer.

Christopher Cazares Jessica was amazing help in getting us our insurance policy. She was friendly and easy to talk to, answered any questions quickly and broke it down for us to better explain everything. Thank you again!

lavanya kumar I’ve really enjoyed working with State Farm! Their staff is consistently professional, supportive, and accessible whenever I have questions. My agent thoroughly walked me through my policy and ensured I had the right coverage for my situation. When it came time to file a claim, the entire process was seamless and handled promptly. Their rates are fair, and the app makes it easy to stay on top of my policy. I’d definitely recommend State Farm to anyone seeking dependable and customer-friendly insurance.

Ted Novosad Wendel has been my agent for 20+ years I recently had a minor accident on a late Saturday Evening. I left a voicemail at that time, knowing they were closed but wanted to inform them of the accident. So surprised,, his employee Mark called my cell almost immediately, late Saturday Evening… assured me everything was ok… Just wonderful knowing that they are prompt and compassionate, very professional and easy to deal with. My experience was made very easy, nice too have such a wonderful agent and his wonderful employees. Followed up with many calls and emails making sure rental and body shop was handled… I didn’t have to do anything at all They handled everything so professional!!

Edgar Reyes Great customer service specially Jennifer C and Valerie Ramos were great helping me out with all my questions

Jerry Johnson Carolyn and Natalie are professional with just the right touch of "west Texas sweet", and customer service is their top priority, so if you need insurance at the best rate,and best service, then ALL Write Insurance is the best choice.

Saneetra Woolridge Chris is an amazing agent who really shows care and personalization for his clients. He takes the time to get to know his clients and their specific needs to provide the best service. Also, Ive never seen an agent do so much work on his own to support the local community; it is remarkable!

Whitney Hamilton All I can say is WOW! I moved to Broken Spoke from Statefarm and the difference in customer service is insane! Jaime is such a wonderful and caring agent. I called in with a customer service question about my permitted driver. She answered all my questions and went above and beyond to ensure the best rates while making sure we were covered properly. Amanda is a sales rep with this company and also goes above and beyond. Gives out her cell for a weekend purchase, always answers the phone, is so kind and takes the time to meet our needs. I would pay double just for customer service like this agency! recommend to everyone!!!