Farmers Insurance - Mistie Day - Post (TX)

Lynn Lance Went to Ace to get a money order 600.00 off my EBT card and the lady said swipe your card then she said that it didnt go through, so she had me swipe again it didnt go through again! She handed me two receipts and one said connection error network timed out so I go home call my card and sure enough the money was withdrawen as an eft, I called support opened a ticket the district manager called and told me to get a copy of my statement, so I hand delivered it to the cashier and she said up to 72 hours the boss will get back to you so three days later I called and the cashier said oh my boss said we didnt receive the funds check with your bank so I did but its an EBT card the only way to get the money returned by EBT is skimming or phishing theft and that there is no way they can refund any monies because it shows that ace check cashing had processed an eft via the POS machine! So I have to do my due diligence and find out that the cashier needs to go to the POS machine and upload all the offline pending transactions! So I put in another ticket through cs and I even email the ace president and nothing Ive received nothing in response from anyone! I waited till June 2 one month after the incident happened and to no avail I still havent received the reimbursement from the POS machine! This is 600.00 well 615.32 to be exact! I need my funds desperately and no one will follow up or reply to my email! Its very very frustrating because now I owe someone 600.00 and I dont have it. Im sick to my stomach over this. This is more than frustrating its hindered my life , bills didnt get paid and Im in debt now. I had to research who owned the POS or atms inside ace so here I am . The last not only has been rude but she probably took my money! Im out 615.32 because no one will help me. I will never ever go to Ace check cashing for anything and Ive been a customer for over 4 years there and I will never go back. Its a shame that a billion dollar company just scoffs at the poor and passes the buck to someone else as if it doesnt matter and clearly it doesnt but to me it does matter, 600.00 is a lot of money.

Kaitlyn Milstead I have been working with Justin for years and have had a wonderful experience! I own a small business and Justin has ensured my retirement and overall portfolio is successful. He is very attentive and communicative, as well as makes everything easy to understand. I highly recommend!

Nancy Perez I so appreciate being able to use the mobile app to do my banking after hours. Joy was my virtual assistant and assisted me in approving a new bank account in order to submit an online deposit. Paulina also assisted me the other day letting me know where a certain transaction was coming from... This service makes my banking sooooo easy!! Keep up the great work!!!

Brock Belmonte The bank was very nice, clean, and the staff was extremely kind and helpful. We spoke with Reagan who was able to help us update our account info and get checks the same day. Their customer service is top notch and they are very easy to work with.

Gabrielle Barnes Working with Nuecred made it possible for me to buy my first home. If you’re trying to fix your credit or prepare for a big financial move, hiring Nuecred is the best thing you can do! Mr. Copeland exceeded all of my expectations. He provided guidance about my financial habits, gave insights on how certain credit structures work, and worked magic to remove old hits from my credit reports. He was very patient and transparent in explaining his steps and answering all my questions. I hoped to get my credit score up by 30-40 points; Nuecred got it up by 80 points! Thanks to Mr. Copeland and his team, I am now a first-time homeowner!

Wes Sherman The professional and courteous way our accounts have been handled exemplifies the Republic Teams attitude toward our personal finance needs. Thank you, Belinda, for always meeting and exceeding our needs and expectations!

Douglas Hansen The man has done my taxes for years hes efficent and has helped me with some out of state issues from traveling for work.