Farmers Insurance - Mike Chafin - Round Rock (TX)

Ann-jel-ika Great to have prompt service. The prices are very reasonable, highly recommending this place for auto insurance.

Adil Surani Highly recommend. Use for all of my stores and constantly recommend colleagues to them. Service and price is top notch!

EJAY ROBLES Very fast, very professional, very friendly and extremely patient. Mary has answered and further explained any questions I had. I highly recommend this location.

Dorian Rocha Shopped around for home insurance since my current one had increased its premium. Ms. Alma contacted me and helped me wonderfully. I was able to bundle my home and auto insurance with them. Alma answered all my questions (which were a lot) and tailored my insurances exactly the way I wanted them to meet my personal needs and wants. She made sure everything was explained to me and got everything done in a timely manner as far as setting my new policies and canceling my existing ones. Definitely recommend.

David Carrillo My old car insurance was ridiculously high. I came in on Saturday ,waited about 10 min. Deann worked her magic and found me new affordable car insurance. I would definitely recommend checking out EZ Insurance Agency for your car insurance needs. Ask for Deann ,5 star service and makes everything easy.

danny huckabee Came in got a great price..very professional..victoria was great to work with. She was friendly answered all my questions and had me in and out in no time....would recommend amax to everybody. Go see Victoria she was great.

Marisela Tellez Did not see anyone. Dropped off in their mailbox what I needed done. Called them the next day and all was taken care of.

Daniel Hidalgo I had the pleasure of working with Leo for my insurance needs for many years, and I couldnt be happier with the experience. Leo is incredibly knowledgeable, patient, and genuinely attentive to his clients. He took the time to explain my options in detail, making sure I fully understood my coverage. Leos professionalism and responsiveness made the entire process easy and hassle-free. It’s clear he cares about finding the right policy for each client, and I felt well taken care of every step of the way. I highly recommend Leo to anyone looking for a trustworthy, reliable insurance agent!

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Edda Aquino I had worked with Jessica and she made the process of getting insurance so simple. She provided me with multiple options and ensured I understood each one. She made the whole experience easy.