Brett Weisenburn - State Farm Insurance Agent - Palestine (TX)

Angelina Farmer Ive had Progressive since 2017 and have no complaints. Had a drunk hit our SUV on St Paddys Day in 2023 and it was taken care of quickly and with us out of the country. Rates are good for my area as I dont live in one of the more expensive areas hit hard by inflation. I guess people dont realize that Progressive also have to pay medical bills and repair or replace bills at the inflated rate. Parts for some older vehicles are harder to find. It was cheaper for them to total out my 1995 SUV then to get it repaired. People act like COVID didnt do anything in regards to manufacturing, and it really did and were going to be feeling this for a long time. And yes, we did have inflation all over the country that raised the price of medical, vehicle parts, and services. Progressive does not get a wild discount just because they are a big insurance company. Also people should probably check their emails from Progressive instead of ignoring them. If you go paperless for that discount, it means that you have to read the emails as you have agreed to do digital instead of paper (its literally what paperless means) so no, they arent going to send your cancel notice in the regular mail because you signed a contract to get it in your email. And the customer service reps can see what has been sent where. And so can you on the app or website if you actually go through the motions to set that up. Are all reps or adjusters equal? Of course not. There are some bad actors and you should let the company know directly about those bad actors instead of or in addition to airing it out on the internet. Just remember all calls/chats are recorded and they have no problems doing internal investigations on anything. And they certainly will.

The BlasterMaster Honestly, there is not enough space on the internet to list what an awful insurance agency this is. In my 45 years of all types of insurance, I have not experienced anything like this. My agent Tony Sanchez talked about how he is special and my experience with him and with his broker was just the opposite. Contacting Tony was always difficult. Typically I had to send a few messages to get him to call back. Sometimes weeks in-between. He once sold me a wrong policy which I caught and he blamed on someone else. Then his follow-up on my credit was useless. My payments were all messed up and after several calls to Tony, I contacted the insurance company myself to straighten it out. Then there was a claim which I understand he filed incorrectly. This caused months on delay. In the end, the insurance company offered a settlement far below my deductible. I made a few calls to Main Street Ind. Insurance agencies. I only always got an answering machine. Of my calls, they only returned 1 call which didnt answer my question so I left another message that was never returned. Finally a contacted Tony to not renew my insurance and once again, he gave me the wrong information for what I requested. So once again, I had to call the insurance companies myself to fully cancel my policies. So not only did Tony Sanchez not fulfill his responsibilities as my agent, he caused a list of problems that I had to resolve. And my experience was Main Street Independent Insurance Agencies Inc was no different. I would not recommend Tony Sanchez nor Main Street Independent Insurance Agencies Inc..

Gene Boivin Great folks here. been getting my insurance needs taken care of here for many years.

David Cantu Ashley has been great to work with. Initially helped me get set up with home insurance, she inquired about auto insurance but I didnt need it at the time. She reached out to me before I had the chance to reach out to her months later as my auto insurance was about to expire. She is easy to work with and provides great customer service.

Anna Ybarra Farm Bureau agents explained my policies, and covered details to ensure my understanding of what I was purchasing. They actually sat down, face-to-face with me to review my coverage. Who else does that?

Shuxuan Chen As a teaching assistant who’s actually won an award from my students (humble brag), I tend to judge people based on whether they’d make a good teacher or coach. And Miles? Easily one of the best. He’s professional, patient, and explains things with examples that actually make sense. The result? I now feel like I could start my own insurance agency and give him some competition! (Just kidding—mostly.) Wishing him all the best with his business, and if he ends up handling my car-fixing claim, well… that’d be pretty convenient!

Raul Gonzalez I love coming to All texas best Insurance because of their Honesty and Transparency. Ive been a customer for over 10 years Personal and Commercial coverage

Isidoro garcia Mr. Wayne Poorman helped with a misunderstanding with my RVOS insurance. Thank you for going the extra mile.

Tyson Ang Emma is absolutely fantastic! She’s incredibly responsive, patient, and took the time to explain every detail of my policy. You can tell she truly cares about helping customers find the right coverage. Highly recommend working with her! Definitely make appointment with her before deciding on any insurance policies!