Farmers Insurance - Michelle Rodriguez - Andrews (TX)

Cheryl Batiste Price is great, but customer service could have been a little better. It was confusing getting the pictures uploaded, and I was told I had to do it again a couple of times. I ended up driving to an office so they could take the photos for me. They apparently didn’t have to use the app. It should be that easy for customers too. Then I found out the person I originally spoke with didn’t get all of the information from me she needed and I had to be re-quoted again.

Judy Cabrera Friendly uninformative and kind service

Ulises I can’t recommend them enough. They were on top of everything and achieved a same day resolution. I felt truly cared for and supported from start to finish.

Tracey Wood Tom Dutkas has been our agent for many years. He is very good at answering questions and discussing insurance options. When we flooded during Harvey, he and his team were there to provide support and deal with the claims. He went above and beyond to get escalate issues and get us resolutions. He did right by us and you cant ask for better. I highly recommend him.

Charles Gabriel My wife and I met with Mike Bauer this afternoon (10/29/2024) for a scheduled annual review on our Medicare Supplemental Insurance and Prescription Drug Plans. Mike is an extremely kind, patient and professional individual who represents his client base and organization extremely well. During our review, he took the time to present and explain the overall background of our focused plans and all aspects of any planned or implemented changes. He presented the pros and cons of our plans and potential alternatives considering costs and levels of effective coverage. Overall we were very satisfied with the review and timeliness of the review.

Kay Dillard Joseph is the best!! Highly recommend Grandview Insurance. We have had our home insurance with them for 17 years.

Christi Nutt We here at Quality Building in Queen City use Barry for our company health and disability policy and also our general liability policy. We could not ask for better customer service and quality insurance. They are always looking out for our companies best intrest and have provided us with the best insurance at low prices. Their customer service is over the top! They have the friendliest and most helpful people working for them. Very diligent in answering questions and making sure your insurance is perfcet for you! We highly recomend them to everyone we know and meet.

Lynne Perry Reagan Janda has gone above and beyond to help consolidate, optimize, and make sense of my best insurance solutions. He has been responsive, professional and personable while helping me sort out my needs. I highly recommend Reagan if youre looking for excellent service, great value and solid coverage from a reputable company.

Pamela Johnson Ricardo is a soopaSTAR!!! At renewal time he always looks for a better rate for my budget & suggests that I get roadside assistance when Im financially able. So helpful & courteous! HES MY DUDE with Freeway & Im never leaving!

Terry Jensen We are new to Texas. Josh was extremely knowledgeable and professional in helping us set up our auto plans and homeowners insurance and explain the difference in Texas requirements vs Colorados. He was also a great help in advising us on getting Texas driver licenses and license plates for our cars.