Farmers Insurance - Karl Benner - Tyler (TX)

Brooklyn Pete I was searching for days for affordable insurance policies for my car and feeling stuck. I contacted Benjamin-Fry and Candice was so efficient and kind. She understood the struggle of finding insurance policies that were affordable. She took her time looking for the best options for me and in what seemed like no time at all I had the most affordable insurance policy I’d ever had for any vehicle. The process was super smooth and stress free. Candice was clear, explained everything well, and made it a stress free experience. Thank you so so much for helping me save money and moving so quickly for me.

Martin Hernandez Always so helpful and great environment

Angelina Farmer Ive had Progressive since 2017 and have no complaints. Had a drunk hit our SUV on St Paddys Day in 2023 and it was taken care of quickly and with us out of the country. Rates are good for my area as I dont live in one of the more expensive areas hit hard by inflation. I guess people dont realize that Progressive also have to pay medical bills and repair or replace bills at the inflated rate. Parts for some older vehicles are harder to find. It was cheaper for them to total out my 1995 SUV then to get it repaired. People act like COVID didnt do anything in regards to manufacturing, and it really did and were going to be feeling this for a long time. And yes, we did have inflation all over the country that raised the price of medical, vehicle parts, and services. Progressive does not get a wild discount just because they are a big insurance company. Also people should probably check their emails from Progressive instead of ignoring them. If you go paperless for that discount, it means that you have to read the emails as you have agreed to do digital instead of paper (its literally what paperless means) so no, they arent going to send your cancel notice in the regular mail because you signed a contract to get it in your email. And the customer service reps can see what has been sent where. And so can you on the app or website if you actually go through the motions to set that up. Are all reps or adjusters equal? Of course not. There are some bad actors and you should let the company know directly about those bad actors instead of or in addition to airing it out on the internet. Just remember all calls/chats are recorded and they have no problems doing internal investigations on anything. And they certainly will.

Timmy Barrett you want honesty in insurance go see eric the first time i saw him i ask a thousand question he answered everyone of them in terms i could understand call him txt him it dont matter he will answer best insurance in town hands down

Jesus De La Rosa I stop by to get a quote a while back and got insure for a great price. When I went back to renewal for another 6 months, Raquel found a even better price than what I was paying. Raquel was very helpful, great customer service.

A M-J Since Im new to the state of Texas I had to get my vehicle insured. Saw this place driving through town so I stopped in to ask for a quote and after that immediately signed up. The staff was extremely friendly and very helpful. They had a steady flow of clientele coming into the office while I was there a big plus for me. But the best part is the insurance was so cheap compare to the other state I was living in.

Trinity Van Dusen Scott is the best! Knowledgeable, will make sure youre taken care of, always polite, and calls never last more than 5 minutes (including answer time), hes that good! Also the receptionists are able to easily help with changing things when Scott is unavailable! I just love this branch!

Erika M Kind, thoughtful and hard-working team!