Farmers Insurance - Claudia Aguilar - Beaumont (TX)

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Alterego1101 (AlterEgo1101) Edit: still love this place! Alamo is consistently gaining new policies, and they constantly work to find the best fit for you. Every time I walk through the door I get great service and the lowest possible rate.True to my word, even after a couple years I will not go anywhere else for my insurance. Original: Alamo is great! Cynthia worked very hard to get me the lowest rate. She was also very prompt in following up with us when situations developed. I have now found my permanent insurance agency.

Catalina Hernández Working with this agency has been great. They have a great understanding of the insurance field and always make sure I’m satisfied. I recommend them to anyone looking for reliable insurance.

Gale Terry Was very pleased with agent that assisted me with insurance today.

Leticia Guardado Eliana was incredibly helpful in finding me a more affordable auto insurance policy. She took the time to understand what I needed and found a great option that saved me money. The process was quick and stress-free thanks to her professionalism and clear communication. I really appreciate her help and would definitely recommend her to anyone looking for insurance!

Bryan Hunter Very customer oriented and worked with me very well on getting my insurance needs

Alexia Garcia I’ve had a great experience with Shawn. He’s helpful and I appreciate that he sends timely reminders ahead of deadlines. That’s great service.

nick gorham Dana is a pleasure to work with a super friendly. They offer competitive rates and quality customer service.

Antonio Dominguez Awesome experience. I enjoy the face to face conversations with the insurance agent. Made me feel good and assured me they were available anytime if needed

Rhonda Cadenhead Great company! We have been using this company for almost 20 years. Very respectfully and has an immediate response to any question I may have. Great job all around.