Express Insurance Agency - Laredo (TX)

Anna Galvan My daughter was in a fender bender with one of their clients. Its been almost a year and her medical bill has not been resolved. Called several times to speak to the assigned agent but no returned call. This is just bad customer service. I hope they treat their clients better.

Patricia Ponce Very good

Brenda Bradshaw I spoke today with Deborah, a Resolution Specialist, who was courteous and professional in dealing with a very frustrated insured (frustrated from dealing with the billing department at a Tulsa hospital). United American customer service is unfailingly professional. Thank you.

Pall Kalmansson Excellent company! They always go above and beyond. I was recently very impressed with their responsiveness and professionalism in response to a small emergency on my end. Couldn’t ask for a better insurance agent!

Ana Puente Carmen is very informative and makes filing my taxes easy and understandable. Ensuring that I receive the maximum refund as a single mother. I highly recommend filing with either of these ladies. I am so thankful for all the help I’ve received thank you.

Toni Farrell Don and his team provided my family excellent service for many years. They promptly returned phone calls and emails. They explained all our insurance choices and ensured we were satisfied with our decision. I recommend the agency for providing insurance needs.

Bryan Deas Watkins has Insured myself, a sibling & my parents beginning 15 years ago. Great customer service & pricing has kept us all very satisfied. I highly recommend contacting them for your needs!

Marsha Ingram I recommend Christina Hynes with H I S Agency for all of you insurance needs. This Agency is one of the best. Christina worked hard to get me the best price for my auto insurance and saved me a lot of money. She is very professional and good at what she does!

Fabiola Cuevas Venegas Pablo is amazing! I’ve had the pleasure of working with Pablo twice now, and both times he has gone above and beyond to help me save on my car insurance. He helped me add a third vehicle to my policy with full coverage at a great rate. Then, when it was time to renew my policy, he reached out and found me an even lower rate. The process was quick and easy—he had everything ready, and I updated my policy in just minutes. Highly recommend working with him!