Empire Jewelers - Friendswood (TX)

Cami Staker Absolutely amazing service! We needed a resizing of my engagement ring. Stopped by one day after they were closed accidentally and they opened the door anyway! Helped us figure out how much to go down in size. Had it done within a week. Looks beautiful and fits perfect! Cannot recommend this place enough.

Reyna I love, love, LOVE my heart ring that I purchased here, theres ALWAYS something that catches my eye online and I had fun picking up my piece! The place is a whole vibe and awesome customer service. The prices are great and cannot wait to pick up a custom necklace this weekend!! I highly recommend and will for sure be back for more

christina duarte We had an absolutely wonderful experience at Zales, thanks to Shawna! From the moment we walked in, she was incredibly kind, helpful, and knowledgeable. She made upgrading a wedding band such a simple and seamless process, ensuring we felt confident and excited about our choice. Her expertise and warm personality truly made all the difference, and we couldn’t be more satisfied with our purchase. If youre looking for top-notch service and a stress-free shopping experience, Shawna is the person to see! Highly recommend her and Zales!

B C I was very impressed with the way the employees helped us by loaning us a wheelchair so that my mom could go donate blood right in front of the store. Mayra helped us tremendously. I could tell something was bothering her though, and I really feel that she was upset with us even though she helped us.

Tyler Johnson Angel, what a man. He helped me get exactly what I needed and was able to provide me with the perfect amount of customer service. At the end of the day he went above and beyond to make sure that I didn’t have to go to any other shop.

Carol Shippy For nearly 20 years Valu+Pawn has been there for me around every corner that life has taken me. They offer respectful service and solid value for my items. I highly recommend Value+Pawn for all your unexpected financial needs and assure the quality of your experience!

Swish Erika was absolutely amazing in helping me find the perfect bracelet! Her expertise and patience made the entire process enjoyable, and I couldn’t be happier with my purchase. The bracelet arrived right on time, and the craftsmanship is even more beautiful in person. The thoughtful gift-wrapping added such a special touch—it made the piece feel even more luxurious. I highly recommend this jewelry company, especially if you have the pleasure of working with Erika. She went above and beyond to ensure I found exactly what I was looking for. Thank you for a flawless experience—I’ll definitely be a returning customer!

Mike Bee Went in to get a new battery for my watch. There were three ladies working there, and all three of them were very friendly and with big smiles. A very classy store on all levels.

Jenna Ki I cannot express enough gratitude and admiration for the incredible team at Helzberg Diamonds. My recent experience with them, involving the replacement of my engagement ring, was nothing short of outstanding. In a moment where I felt completely helpless and overwhelmed, they stepped in and turned the entire situation around with their unparalleled professionalism and genuine kindness. From the moment I walked in, I was met with a warm and understanding approach. The staff listened so carefully to every detail of my situation and my needs, making me feel truly heard and valued. They didnt just offer solutions; they crafted a personalized plan of action that went above and beyond anything I could have expected. What truly set Helzberg apart was their willingness to take full responsibility and guide me through every step. They handled everything with such grace and efficiency, alleviating all my worries. Every interaction was filled with incredible kindness and empathy, making a potentially stressful situation feel manageable and even pleasant. The dedication they showed to ensuring I was taken care of, even when it seemed like there was no clear path forward, was remarkable. Helzberg Diamonds didnt just replace my jewelry; they restored my peace of mind and reaffirmed my belief in exceptional customer service. Thank you, Helzberg, for going the extra mile. You have earned a loyal customer for life!