DuVal Insurance Agency - Richmond (TX)

Josh Simpson Sasha is absolutely amazing! She shopped for a better rate for my car and home insurance saving over $1200 dollars a year and giving me exactly the same coverage with a few improvements. Not only did she find me a better rate, but then called to coordinate canceling my old insurance and set everything up for me. All I did was give her my card and I had new insurance cards on the way. White glove service! Literally saved me hours of set up and calling to get through to the insurance companies who dont want to talk to us customers. You dont know you have a good agent until you get one and then you are loyal because they make your life so easy! Ill be opening a new business in a few weeks and I already know who Im going to call to have it handled.

Monica Ledesma A trusted insurance agency that puts the customers needs first. They are quick, helpful, and know their business well. Plus Dylon and Thomas were able to offer us better coverages for our needs at a better price. With competitive rates, they know how to save you money with quality insurance you can feel good about!

Beverly Branch You have been greatly appreciated with your service now and in past all thing have been taken care I would recommend your service to everyone that I know thank you so much and highly appreciated

Whitney Hamilton All I can say is WOW! I moved to Broken Spoke from Statefarm and the difference in customer service is insane! Jaime is such a wonderful and caring agent. I called in with a customer service question about my permitted driver. She answered all my questions and went above and beyond to ensure the best rates while making sure we were covered properly. Amanda is a sales rep with this company and also goes above and beyond. Gives out her cell for a weekend purchase, always answers the phone, is so kind and takes the time to meet our needs. I would pay double just for customer service like this agency! recommend to everyone!!!

Nikky Johnson Cheryls the greatest

Jerry Rogers Sheri Anne was great to work with and saved us a ton of money! She is an example of what terrific customer service should be but is increasingly difficult to find in todays world. Jerry E. Rogers, M.D. and Linda Rogers

dennis hinojosa Very helpful in starting my new policy. Will recommend to others!

James Boggs The ladies at ABC insurance were really helpful and helping us obtain our insurance... they are very kind and sweet!

Ashlee Odell Switching insurance providers can be stressful, but working with Elexy made the process smooth, simple, and even enjoyable. From the start, she was incredibly pleasant, talkative, and easy to connect with. Her upbeat attitude and genuine care made us feel like more than just customers. Elexy was also extremely informative. She walked us through every part of our new State Farm policy, answered all of our questions, and explained everything in clear, easy-to-understand terms. Her knowledge and patience really stood out and made the entire experience seamless. Not only did she guide us through the switch effortlessly, but she also helped us save money in the process—without sacrificing the coverage we needed. She took the time to tailor the policy to our specific situation, which we truly appreciated. Our experience with Elexy was nothing short of excellent. Her professionalism, friendly personality, and dedication made all the difference. We’re so glad we made the switch to State Farm and had Elexy guiding us every step of the way.

Messie Mehari I built a house with D.R. Horton and love it. I have their insurance which I felt was fair. However, Im currently having an emergency roofing issue, and Ive been trying to get in touch with them for the past 10 days. Ive made multiple calls, but so far, there has been no answer. I am hoping to receive a call today to resolve the issue, and I will update my review accordingly. Its essential to communicate clearly in situations like this, I hope that youre able to reach soon to assistance me before my house floods from rain. I got a call back but my roof I ended up paying for it to fix!