David Gardners Jewelers - College Station (TX)

5 /5 Sarita Ojeda: My husband and I had an absolutely incredible experience at David Gardner’s Jewelers, and we can’t thank Wendie enough for making our wedding band journey so special! From the very beginning, she was incredibly informative, knowledgeable, and patient, ensuring that every detail of our rings was exactly as we envisioned. Wendie took the time to understand what we were looking for and guided us through the entire process with such care and expertise. She made what could have been an overwhelming decision feel effortless and exciting! Her attention to detail and genuine passion for helping couples find their perfect rings truly set her apart. Thanks to Wendie and the team at David Gardner’s, we now have the wedding bands of our dreams and will cherish them forever. If youre looking for a jeweler who will treat you like family and ensure that your rings are nothing short of perfection, look no further. We cant recommend them enough!

5 /5 Andrew Doan: David Gardner Jewelers exemplifies the standard of excellence one should expect from an Authorized Rolex Dealer. I had previously been on the waitlist with another dealer, but after experiencing a lack of professionalism, I chose to transition to David Gardner. That decision proved to be the best one I could have made. From the very beginning, their service was impeccable. On the day I brought my mother in to be fitted for a watch, Sophie and Peggy provided the highest level of professionalism and care, explaining that the timepiece would take a few months to arrive. Their transparency and attention to detail immediately gave me confidence, and I had no hesitation committing—even though it required driving an hour and a half to work with them. As promised, the watch arrived within the expected timeframe, and I was able to present my mother with the piece she had been hoping for. The experience was seamless from start to finish, and it is a testament to Sophie and Peggy’s dedication to both their clients and the brand they represent. Because of their world-class service, David Gardner Jewelers is now my official Authorized Dealer. Regardless of distance, I will gladly make the drive for the level of professionalism, courtesy, and excellence they consistently deliver. I look forward to working with them and many more timepiece purchases with them in the future.

3 /5 Violette Kieser: I apologize for the lengthy review but I want to give as accurate and honest of an account of our experience as possible. My husband bought my engagement ring in October of 2019. The ring he bought was a beautiful 7.5 thin banded solitaire diamond and gold ring. In the summer of 2020 we had to bring it in to get a prong fixed because it had bent out of shape and we were worried about losing the diamond. The repair process only took a couple days and we had no complaints. Up until March 2024 the ring gave us no other issues. On March 11th I woke up and noticed the band had broken in the back with no apparent incident other than normal wear and tear to cause it. We paid to ship it to DGs on March 11th and on Mar 20th we received it back after paying a minimal fee for the fix. We had thought it was covered by a lifetime warranty but were informed that is only if you bring it in for servicing every year. The repair looked sturdy and the ring appeared good as new but the shank felt larger than a 7.5. They admitted to not having double checked the size before they sent it back to us and they provided us a return code to ship it back. We requested they resize it to a 7 instead of the 7.5 we had bought it at. We sent it back on March 21st but did not hear anything for several days from DGs so we inquired into the status on March 29th and they said it had not been finished yet. On April 2nd we called again and they said it was finished. We received the ring back on April 3rd and the sight of it brought me to tears. The quality of the ring appeared to have been compromised in the resize and the shank was even thinner in the back then before the resize. The shaping of the shank also appeared to have been affected in the resize. Sadly disappointed and somewhat uncertainly we sent in the ring yet again on the afternoon of April 3rd. Over a phone call on April 12th we received apologies and an offer for them to re-shank the band for a discount. We agreed to this and checked back on April 16th but the ring had not finished being repaired. We checked back again on April 18th and found out the repair had been completed and one of the clerks sent us pictures. It appeared to have been repaired satisfactorily but after asking them to double check the size on April 19th before sending it to us they found out it was a 6.75 and not the 7 we had requested. They promised us they would do their best to quickly resize it again, and send us pictures again so we could pay for our ring and get it shipped back. We received the repaired ring and a piece of the old thin shank in the mail on April 24th without notice or the promised pictures before shipping, albeit without having had to pay for the re-shank or shipping. However, much to our relief the ring fit and looked beautiful. On May 13th I bumped my ring finger up against the inside of our vehicle and noticed within a few minutes the diamond had fallen out. In despair we searched and thankfully found it. I am suspicious that the diamond might have been loose before it got knocked out due to the quality of the ring being compromised after so many recent fixes. We have made the decision to get it repaired locally where we live and not at David Gardners. I want to give them a second chance but we do not feel comfortable yet again shipping an expensive piece of jewelry to jewelers who have misplaced our trust. Attached is a photo of the ring shortly after it was purchased in Dec 2019, pictures after the poor repair in April 2024 and a picture of the ring after the diamond fell out in May 2024. *Update* 06/24 After I initially posted this as a 1 star review I received a heartfelt apology call from David Gardner himself with a request to give DGs another chance. Unfortunately we had already sent the ring into local jewelers. David Gardner kindly offered to refund our repair cost and we received a hand written apology letter and compensation in the mail. I recognize that if we had been local customers our repair experience likely would have gone more smoothly.

5 /5 Kristine Donatello: Thank you, David Gardner’s Jewelers, for working with me to come up with the PERFECT pendant to hold my son Anthony’s ashes! I wanted a special necklace (pendant) that would hold Anthony’s ashes but could not find anything that I felt was worthy of holding my son’s ashes. I went to David Gardner’s Jewelers to see if they could help me bring my idea to life. They did not disappoint. I sat down with one of the designers (Bryson), and he came up with the perfect design. During this time Bryson moved out of College Station, and Rachel, Haley, and Tim took over (hopefully I spelled their names right). This was really a team effort. The time and effort they took to make sure everything was perfect meant the world to me. While my heart still aches, they were so respectful with Anthony’s ashes and truly made the entire process a wonderful experience. There are no words to describe my appreciation and how special this pendant is to me. Thank you so much David and Julia Gardner, Bryson, Rachel, Haley, and Tim! You are all so amazing!

5 /5 Libby Stine: They are amazing and I drive all the way from Houston to have them work on my jewelry. I have my grandmothers ring, which had a cracked diamond, a cracked post and a thin prong. The ring is 50 years old so just normal wear and tear. I just got my ring back for repairs, it looks like it is brand new! I’m very pleased with the results and I’ll always come back for repairs.