Craig A Parr - Morgan Stanley - Longview (TX)

Raul villa I was referred to Wise Counsel’s services by a trusted friend, and it quickly became clear why. I worked with Trent Connor, one of their highly knowledgeable advisors, whose expertise and professionalism made the process straightforward and seamless from start to finish. I highly recommend their services.

Carmen Burgos The Best! Place for People that Want to Get The Best! Finantial Investment Services. Ms. Rosa Ybarra It’s an Outstanding Professional that Will Work With You and Guide You to Achieve Your Finantial Goals. We had learned so much with her. We have seen Wonderful Results. The Best! Decision We had Ever Made. Thank You!

Jose Rivera Very helpful people And manager has good people skills Very patient and reliable.

Brianda Paola Fantastic service and even better staff, I needed extra cash for the holidays and they were there to help me instantly! I also have seen my credit score go up significantly since I originally opened a loan with them. Thanks Irma for all of your help and all that you do!

Antonio Terry They ladies that work there was very sweet and nice. I highly recommend them. The process was quick and easy. Thank yal so much.

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.