CINCO Auto Insurance - Dallas (TX)

5 /5 ana soto: I recently had the pleasure of working with Cinco Insurance, and I cant recommend them enough! Veronica, my agent, was absolutely fantastic. She was incredibly patient and took the time to answer all my questions, making sure I understood everything. Her friendly demeanor made the entire process much easier and less stressful. If youre looking for great service and support, definitely reach out to Veronica at Cinco Insurance!

5 /5 Lone Star: Evelyn was extremely helpful and friendly. She also got me very good rate. I highly recommend her.

5 /5 Doris Edmond: I spoke with Veronica an agent with Cinci she was the BEST I was so stressed because I had been looking for coverage. Veronica took away all my stress she worked with me tirelessly until she came up with auto coverage I could afford. I highly recommend her shes professional kind courteous but most of all patient The definition for good customer service is VERONICA my agent for Life!!!

1 /5 Toya Denise: Overall my experience while getting the auto insurance was great. Fast forward to me trying to make my first payment. I contacted them to pay my bill to find out that it was in auto pay something that I was not aware of when I first received my policy. Then the lady told me that if I took off the auto pay my bill I go up and she was going to call me back to let me know what was going on after 1 hour no response so I called back just for them not to answer and I received a text message saying I can text them so unprofessional. I called back again and the lady said she was going to put me on hold and see what was going after being on hold for a while I hung up and called back for her to answer just to say she was on hold with them and that she will call me back and its 2 hours later and I havent heard anything so I assume that they are just going to auto-pay my account something I wasnt aware of. Veronica is the person who took all my calls with no valid communication or answers to solve my problem. I know that they have caller ID and just not picking up the phone on purpose. Im just trying to get my information and pay my bill. NOT A GOOD EXPERIENCE AT ALL UPDATE- 4/20/2025 After speaking to management and Veronica on 4/17/2025 to sign the paper to stop auto draft ( which I signed the paper) I was told that my bill would go up $15-20 they still auto-drafted the payment out of my account which I was told that it wouldnt be. All they are concerned with is me taking this review off the site I have been asked three times to take it down ABSOLUTELY NOT!!!! DO NOT RECOMMEND THE ONLY GOOD THING IS THE PRICES.